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Fred Frederick Chrysler Dodge Jeep Ram, Easton
4.9
505 Lifetime Reviews
8562 Ocean Gtwy, Easton, Maryland 21601 DirectionsSales: (410) 670-5186
Service: (410) 822-2100
Parts: (410) 822-2100
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 505 reviews
December 06, 2019
"Excellent service, quick problem resolution "
- BobH78
Verified CustomerThe service team quickly diagnosed the problem (a nail in the tire), Keith explained the repair options and made the repair in a timely fashion. Satisfied Customer!
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Helpful December 06, 2019
"I want to express my appreciation for the outstanding..."
- Gene WI want to express my appreciation for the outstanding sales and service I've experienced at Fred Frederick Chrysler Easton. The owner, Jeff Frederick, places his customers first. I highly recommend that you purchase and service your vehicles at his dealership. When challenges arise, you can count on Fred Frederick's service department to help you with recall and warranty items, as well, they ensure their work is done completely, and they make things right, ever time. I've had a great experience and I highly recommend Fred Frederick Chrysler Easton.
Read MoreDecember 01, 2019
"Great experience "
- barbara20Rob Richardson and his associate John Ireland were very courteous and knowledgeable. They listened to our needs and they made our previously owned Jeep purchase a very positive experience. We especially appreciated the follow up call to make certain all was well with our purchase. Rob offered his service to go over the features of the Jeep.
Read MoreNovember 30, 2019
"Outstanding purchase experience."
- obferryOur family has always had the most wonderful sales and service experiences with Jeff Frederick and his dedicated team!!! Highly recommend them for your family!
Read MoreEmployees Worked With
Other Employees :
Whole team make you feel welcome and appreciated! THANK YOU!!!
November 22, 2019
"yes! Keith is on top of it!"
- chris@cdaytonarchitect.comKeith Hopkins is a real asset to this service department. He remembers me each time that I visit and is always accommodating. Even while he was on "hold" assisting another project he made time to take care of me in a timely manner.
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November 15, 2019
"First service"
- edarlingWas asked to be helped for a change, instead of asking for help. It is very encouraging to have someone offer to do the unexpected. Leaves me wondering, in a good way, what else they will do.
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November 09, 2019
"Great customer service"
- KAIANDBRIAI recently took my daughter's Wrangler for a oil change and a recall. I can't remember the individual who waited on me but he was very courteous. He greeted me as soon as I walked in. He let me know all that they were going to do and the approximate time it would take. Glad I brought it to this service department
Read MoreEmployees Worked With
I can't remember the individual who waited on me.
