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Fred Frederick Chrysler Dodge Jeep Ram, Easton
Easton, MD
932 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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932 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton
October 07, 2020
Everyone was friendly and helpful without being overbearing. Staff was VERY knowledgeable about their products. Arrived at showroom to find several vehicles I had discussed lined up together for ea overbearing. Staff was VERY knowledgeable about their products. Arrived at showroom to find several vehicles I had discussed lined up together for easier inspection and comparison. Little details like that continued and the process was very pleasant. More
by rustyw007
Employees Worked With
Fletch Gowen, Jenn Conner, Melissa McHenry
October 06, 2020
This was my first time purchasing a vehicle from Fred Frederick. The sales team was amazing from start to finish--very knowledgeable, courteous, and professional. My salesman Matt was awesome! Thank you Frederick. The sales team was amazing from start to finish--very knowledgeable, courteous, and professional. My salesman Matt was awesome! Thank you to the entire Fred Frederick team! More
by Tina
Employees Worked With
Matt Hughlett
September 28, 2020
Sometimes buying a vehicle is painful at best. Not so dealing with Matt. No sales pressure, very knowledgeable about the product, and even delivered the truck to my home 35++ miles away. Very pleasant e dealing with Matt. No sales pressure, very knowledgeable about the product, and even delivered the truck to my home 35++ miles away. Very pleasant experience.👌 Thanks Matt for a job well done. More
by Timholt
Employees Worked With
Matt Hughlett
September 28, 2020
Jeff called on a Friday afternoon to let us know our vehicle had arrived, we were driving it Saturday afternoon. Always a pleasant purchasing experience. vehicle had arrived, we were driving it Saturday afternoon. Always a pleasant purchasing experience. More
by byewell
Employees Worked With
Jeff Frederick
September 27, 2020
They kept their promise to fix a previously poor experience and reestablished my confident in their service and management. It is nothing like a dependable vehicle along with a supportive maintenan experience and reestablished my confident in their service and management. It is nothing like a dependable vehicle along with a supportive maintenance team. More
by Jeepgirl
Verified CustomerEmployees Worked With
Rick Marders
September 27, 2020
Called the dealership late morning and talked to Frank. Told him what I was interested in. He was knowledgeable about the vehicle and quick to answer any question I had. Gave him my info to run and got the Told him what I was interested in. He was knowledgeable about the vehicle and quick to answer any question I had. Gave him my info to run and got the ball rolling. When he got the numbers he was prompt in returning the call. Satisfied with what I heard I told him I would be there later that afternoon. Arrived to dealership and was welcomed by Frank. He already had paperwork ready so we got to work. Must say this was the easiest, hassle free car buying experience that I've ever had. No haggling, hidden fees or questionable charges. More
by Tommy
Employees Worked With
Fletch Gowen, John Ireland, Frank Antonelli
September 27, 2020
We just bought our 4th vehicle from Fred Frederick’s because each of our purchases have been an excellent process. Always feel we are being treated honestly and respectfully with none of the sales gimmi because each of our purchases have been an excellent process. Always feel we are being treated honestly and respectfully with none of the sales gimmicks we have experienced at other dealerships. More
by Wilson6975
Employees Worked With
Jeff Frederick, Matt Hughlett, Melissa McHenry
September 27, 2020
Matt was great. Made every effort to be helpful. Happy with our purchase and the dealership overall. Highly recommend them if you are looking for a jeep. with our purchase and the dealership overall. Highly recommend them if you are looking for a jeep. More
by Wmiller959
Employees Worked With
Matt Hughlett
September 26, 2020
Excellent customer focus, understandability, patience and keeping me updated from the initial phone call and thru out the process . The service department personnel are outstanding by explaining in detail keeping me updated from the initial phone call and thru out the process . The service department personnel are outstanding by explaining in detail what was required and giving me options which allowed me to decide what best fits my circumstances. Thank you Ed :) I’m a repetitive customer and will continue to be. More
by BABISH
Employees Worked With
Tray in the service department , Rick Marders
September 21, 2020
Excellent experience as always. Thank you Matt for making this a no hassle day and for answering all of my questions. This is the third vehicle I've purchased from Fred Frederick and I am always happy with t this a no hassle day and for answering all of my questions. This is the third vehicle I've purchased from Fred Frederick and I am always happy with the experience and any service needed after the initial purchase. They always take care of their customers! More
by lmcneal68
Employees Worked With
John Ireland, Matt Hughlett
