Fred Frederick Chrysler Dodge Jeep Ram, Easton

Awesome Service as usual. Took care of the problem and followed up with me stating what needed to be done Took care of the problem and followed up with me stating what needed to be done More

Very friendly and helpful , excellent service and response without a appointment, half hour wait . and diag response without a appointment, half hour wait . and diag More

they were so helpful and nice my truck was done quickly and professionally. I wish I had found them years ago and professionally. I wish I had found them years ago More

Thanks so much. I didn’t have to wait weeks for my van to get fixed. Riding smoothly. I didn’t have to wait weeks for my van to get fixed. Riding smoothly. More

Seems like a new team is in place and they did a very good job. good job. More

I really appreciate the friendliness of all the employees at Fred Frederick Chrysler Dodge Jeep Ram, Easton . Md. And the time and concern they have for the customers concerns with the aim to resolve the at Fred Frederick Chrysler Dodge Jeep Ram, Easton . Md. And the time and concern they have for the customers concerns with the aim to resolve the problem. Thank You Mrs. Nelda Thomas More

Always a good experience! Team is professional and efficient and always keeps you in the loop as to what your vehicle needs. Team is professional and efficient and always keeps you in the loop as to what your vehicle needs. More

Phil at the service counter was great, attentive, apologized to me for long wait, made sure I was okay, your tech Bree was not great. Tech was rude and mouthy toward service writers in front of me an apologized to me for long wait, made sure I was okay, your tech Bree was not great. Tech was rude and mouthy toward service writers in front of me and other customers and left a glue or burn mark on my steering wheel. Also, my seat, mirrors, vents, and radio were all moved or changed. I was there for a tire install none of that should have been touched or moved! I was not able to return to dealership to address the steering wheel issue due to an appointment in Annapolis and not living close to dealership. If I return, I will be asking Phil for a tech with less of an attitude and who is more attentive to taking care of the vehicle she is servicing. Happy with attention from Phil and very disappointed in lack of care to my car from your female tech. More

Service department was courteous and was able to do all needed repairs in quick order. Jennifer was very kind. needed repairs in quick order. Jennifer was very kind. More

Was able to setup an oil change & tire rotation appointment very quickly. My vehicle as ready sooner than expected, and scheduled services were performed to my satisfaction. New oil change sticke appointment very quickly. My vehicle as ready sooner than expected, and scheduled services were performed to my satisfaction. New oil change sticker and they reset the oil life gauge. Pickup was quick, and the cashier was friendly and helpful. More