Fred Frederick Chrysler Dodge Jeep Ram, Easton

WE TOLD FLETCH EXACTLY WHAT VEHICLE AND HE WENT ABOVE AND BEYOND TO GET THAT VEHICLE FOR US. WHEN WE PICKUP THE VEHICLE UP IT WAS READY AND WAITING FOR US AND THE PAPERWORK TOOK NO TIME AT ALL. IT WAS A GR BEYOND TO GET THAT VEHICLE FOR US. WHEN WE PICKUP THE VEHICLE UP IT WAS READY AND WAITING FOR US AND THE PAPERWORK TOOK NO TIME AT ALL. IT WAS A GREAT PLEASURE TO WORK WITH FLETCH AND WE WILL DEFINITELY RECOMMEND HIM AND FRED FREDERICK TO OUR FRIENDS AND FAMILY. More

We totally trust Jeff. His knowledge of the vehicles is awesome, and he is willing to help get and equip the car you want. He will spend any amount of time thoughtfully providing direction. We view him a awesome, and he is willing to help get and equip the car you want. He will spend any amount of time thoughtfully providing direction. We view him as a friend. We have a "weekend" home near his dealership and chose to purchase the car from Jeff because of our confidence in him. Simply, the very best. More

Purchased my truck at Fred Frederick in Easton. I was very satisfied with their consideration for my time and interest to help me get a vehicle that fit my wants and needs. Most dealerships I've dealt w very satisfied with their consideration for my time and interest to help me get a vehicle that fit my wants and needs. Most dealerships I've dealt with over the years express their interest in my satisfaction and then I'm left to be disappointed with the lack of concern when I return for service. I had an issue with my truck so I returned to Fred Frederick. I can say that from my experience and observations of people in the dealership, they truly have an interest in servicing their customer after the sale. Businesses will tell you how customers come first, but the true test is when there is an issue and how they handle it. I can say that the people at Fred Frederick stand by what they say and for as long as I'm buying vehicles, it will be with Fred Frederick in Easton. Friends ask me if I got a good deal and I tell them I got the best deal - price, vehicle, and personal service. More

The purchasing experience at this dealership was like no other I've ever had. They quoted me a great price by email and stood by it when we came in and they gave me a fair price on my trade in right away. other I've ever had. They quoted me a great price by email and stood by it when we came in and they gave me a fair price on my trade in right away. They even helped us find additional rebates. The sales staff explained all the features of the car and I believe did everything to make buying a car as painless as possible. More

Over the past five years I have purchased three new cars at this dealership. I have found sales personnel to be very friendly and helpful and I have always been satisfied with trade-in value for my vehicles at this dealership. I have found sales personnel to be very friendly and helpful and I have always been satisfied with trade-in value for my vehicles and prices on the new vehicles purchased. I have always had my vehicles serviced at this dealership and have been totally satisfied with the helpfulness of service personnel and the quality of service received. My service requirements have been of a normal nature which attests to the quality of the products sold at Fred Frederick of Easton. The very positive response I receive at this dealership has kept me coming back and will do so in the future. I strongly recmmend Fred Frederick Chrysler of Easton to anyone considering a new or used vehicle. More

I brought a Dodge Van in for service. This van belongs to a handicap family, who are on a fixed income, and are barley getting by. This van needed a major rapair. Keith Hopkins and Jeff Frederick, took very a handicap family, who are on a fixed income, and are barley getting by. This van needed a major rapair. Keith Hopkins and Jeff Frederick, took very good care of the van, and gave me an exceptional price for repairs, knowing I would be paying the repair bill, because the family could not afford too. They need the van for the transportation of a handicap son, and other persons in the home, who have medical issues. The repairs, where completed in a timely fashion and on budget. I have purchased five vehicles from Fred Frederick, and utilize their Service Department, as well. I have never had a bad experience, with Sales or Service. I would highly recomend this Dealership. More

Jeff and his employees are fabulous! My family has purchased 8 vehicles from this dealership. They have also been the only service providers for the service of our vehicles. My first car had many comp purchased 8 vehicles from this dealership. They have also been the only service providers for the service of our vehicles. My first car had many computer glitches and Jeff stayed attentive until problems were resolved. They have provided vehicles in replace of mine during repairs. The sales service and customer service are top notch. My family will not shop at any other dealer. More

Fred Frederick Chrysler does business by the Golden Rule. We traveled from Connecticut to Maryland just to do business with them. We first found and contacted them on the Internet as we were shopping for a n We traveled from Connecticut to Maryland just to do business with them. We first found and contacted them on the Internet as we were shopping for a new Dodge Laramie. Fletch Gowen responded via email with an extemely competitive price and I called him on the phone to discuss the truck. When Fleth learned the zip code where the truck was to be registered, Fleth was able to better his own very competitive price. Wow! What other dealer would do that? There were no gimmicks, no last minute fees or charges, no stupid amounts printed on the contract, no games being played. This was the easiest, most straight forward auto purchase we ever experienced. Because of our unusually busy schedules, Fletch and Fred Federick took care of all the paperwork to register the car in another State. Before the purchase, Fletch went over every aspect of the truck and showed us how all the electronics work. He was extremely helpful and patient. They accepted our personal check; put temporary Maryland plates on the truck, and my wife drove the truck home the same day. Fletch and Fred Frederick could not have been more helpful and we would consider buying another Chrysler, Dodge or Jeep just to do business with this great dealer. We have been recomending Fred Frederick to our Connecticut and Florida friends. More

Fred Frederick has always been very responsive to our needs. We have purchased 4 new cars from them and have referred family members to them. They have always given us excellent service, and found out needs. We have purchased 4 new cars from them and have referred family members to them. They have always given us excellent service, and found out exactly what we needed. Brian and Clark in the service department are excellent to work with and take great care of our vehicles when we bring them in from servicing. We live about an hour away from the dealership and drive over to the Eastern shore to purchase our vehicles----to experience the Fred Frederick experience. Great dealership. More

Fred Frederick is a great dealership, everyone is always friendly and helpful. We have purchased 4 New vehicles from Fred Fredericks and my mom also purchased a vehicle from them. The staff is easy to wor friendly and helpful. We have purchased 4 New vehicles from Fred Fredericks and my mom also purchased a vehicle from them. The staff is easy to work with and Brian and Clark are always helpful when we take our vehicles in for servicing. We live in Anne Arundel county and drive over an hour to get to Fred Fredericks for the experience that they give us. We always receive a good price, but most importantly they direct us in exactly what we need and if they dont have what we want on the lot they will get it. They are a great dealership to work with. Go today to experience the Fred Frederick difference. More