Fred Haas Nissan

I recently purchased a 2019 Porsche Cayman from Fred Haas Nissan Used Cars. Making such a purchase is a very stressful proposition, but one that I have dreamed of for many years. I worked with Marcos Pache Nissan Used Cars. Making such a purchase is a very stressful proposition, but one that I have dreamed of for many years. I worked with Marcos Pacheco who I found to be professional, knowledgeable and friendly. Marcos helped me step by step through the whole process and made a stressful situation bearable. Marcos made a dream of mine come true and I am grateful for his expert assistance. I would give Marcos my highest recommendation and would gladly refer business his way if the opportunity arises. I would also like to thank Patricia Maldonado for her professionalism and courtesy while completing the purchase. More

BUYER BEWARE! ! Bought a “Certified” Pre-Owned vehicle and it passed with “no odor” “clean air filter” etc. They covered up the smell of terrible cigarette smoke to ! Bought a “Certified” Pre-Owned vehicle and it passed with “no odor” “clean air filter” etc. They covered up the smell of terrible cigarette smoke to trick us into buying. Once whatever smell has worn off & we drove the car home the smell became immediately apparent & overwhelming. The vehicle, a Nissan Armada, had been smoked in & smells terribly even after we brought it back to try to let them “fix the issue” & it did smell like chlorine for a day, then back to an ashtray or bingo hall. I have severe asthma and go into asthma attacks within 3-5 mins when riding in a car that’s been heavily smoked in, rendering this car useless. We told them this but they insisted they could remove all of the smell/tar traces, which we all know is pointless bc there’s no getting rid of the tar residue/smoke/smell ever. I don’t know what to do. This should’ve be made right. We are in the process of moving as well & it’s so hot, we are overwhelmed and very upset. We now have a vehicle that smells like an ash tray setting off my asthma & my 8 yo refuses to ride in it. My hair & clothes smell like I’ve been at a bar all evening, wait, you can’t smoke in bars anymore, or anywhere public for that matter. As they know now it’s dangerous to people’s health, especially people like me who have severe asthma and lung conditions. I don’t know what to do, I wish they’d really fix this and make it right. I tried them my beautiful, never smoked-in, Platinum Explorer w/15k miles. Perfect condition & meticulously kept & they gave us $6500 less for it, I had planned to trade or sell my car to them. They also talked us into this & said it was a great deal, it wasn’t. We drove the. At down that day, 3.5 hour drive. We were too exhausted to turn around but as soon as my husband got into the armada he was furious as he was hit with strong/offensive cigar/cigarette smoke & told them if he’d known it was smoked in we would’ve never purchased the car. We had a guarantee with CarMax for $40199-taxes included. We want to make others aware of their deceitful practices & not caring about their customer’s health & lying to make a sale. Don’t trust this 150 point “CERTIFIED PRE-OWNED” nonsense. It’s not true or they would’ve said it’s been smoked in and must be sold as a used car as-is. For an expensive vehicle that was “no odor” Certified, we were totally in shock and feel completely ripped off. I called Fred Haas about a 2022 new Armada on their lot but they hard pitched me this vehicle-and if it had not been smoked in for the duration of the past 5 years, it would’ve been a nice vehicle. It is no use to me in this condition due to my health and I told the guy that I’d only ever consider a certified preowned and never a smoker’s car, as my car is non-smoker, clean & a 2018 w/only 15k miles. Had we not been deceived we wouldn’t have this vehicle & now be again without a car to drive while we are moving. I hope they will Make this right but I doubt it. PLEASE BE VIGILANT with this dealership. I don’t want anyone else to be tricked, swindled & taken advantage of like we were & be stuck with a vehicle that you can’t drive. More

Love the service, kind sales and finance team. Thank you! Can’t wait to take my first road trip with my new truck, trailer in tow. Thank you! Can’t wait to take my first road trip with my new truck, trailer in tow. More

Chris Bernard and Dain Whyte were terrific to work with and help navigate buying process. and help navigate buying process. More

These guys were great! I will be coming back for my next car! Thank you Jessie!!! I will be coming back for my next car! Thank you Jessie!!! More

Great service! Very helpful and a great experience! Was such a stress free process with our salesman Marcos!! He was very attentive and understanding with our needs Very helpful and a great experience! Was such a stress free process with our salesman Marcos!! He was very attentive and understanding with our needs for my teenage daughters first vehicle!!! We will definitely use Marcos Pacheco for the rest of our purchasing needs! 3 more drivers to come 😊 More

Marcos, and Peter were great, helpful and knowledgeable. Peter was great when it came to the knowledge of the overall vehicle and Marcos helped us with all the technical aspects of our purchase. Peter was great when it came to the knowledge of the overall vehicle and Marcos helped us with all the technical aspects of our purchase. More

Dealer gave me a great deal on the car. Very attentive and thoroughly explained all the features of the car. John Oloh was an excellent salesman and Patricia Maldonado was awesome with fina Very attentive and thoroughly explained all the features of the car. John Oloh was an excellent salesman and Patricia Maldonado was awesome with financing. More

Mr.johnny was great and i was able to get my new 2022 nissan frontier thanks to him nissan frontier thanks to him More

On April 26 2022 I took my 2017 Nissan Armada in for a oil change and tire rotation. I have red brake caliper covers on my vehicle . When my wife picked the vehicle up she noticed after driving a few mile oil change and tire rotation. I have red brake caliper covers on my vehicle . When my wife picked the vehicle up she noticed after driving a few miles that the caliper covers where scraping against the rims. I called Fred Haas Nissan service department and spoke to Jeff ( service writer ). I explained the situation to him. He told me to bring it back and he would take care of the problem. I told Jeff that we couldn't bring it back that day. Thursday morning would be better (April 28 2022) . He said that would be ok. My wife took it back to Fred Haas Nissan service department and Jeff took the vehicle. They later returned and told my wife the work was completed . She asked what did they do ? Jeff said " they put the tires back the way they was." My wife was upset because now we're paying for a rotation we didn't get. My wife asked for a refund and Jeff said "there is nothing to refund." She requested to speak to the service MGR. Jeff said he was in a meeting which was a lie. So their solution to the problem was to just to put the tires back. Jeff also told my wife that if they would have adjusted the covers there would have been a charge but he didn't give my wife the option to choose if she wanted to pay for the adjustment or not. They did refund the money for the tire rotation. My wife did speak with the service MGR that agreed that just putting the tires back was not the solution to the problem. We normally take our armada to TOM PEACOCK NISSAN 15300 North Fwy Houston, TX 77090. We had this same problem after they rotated the tires. They adjusted the covers and told us that if we had anymore problem with them to just simply bring it back. We moved off 249 and that is why we took it to Fred Haas Nissan. I will be taking it back to TOM PEACOCK NISSAN. Its further away from my home but its worth it. They actually care about the customer. More