Fred Haas Nissan
Tomball, TX
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381 Reviews of Fred Haas Nissan
Service was and always is Outstanding I bought my car in 2015 at Fred Haas Nissan and I get my car serviced there as well. They are so helpful and tell me what exactly is needed for the ma I bought my car in 2015 at Fred Haas Nissan and I get my car serviced there as well. They are so helpful and tell me what exactly is needed for the maintenance of my car. They go the extra mile to make sure everything is done right and they take the time to explain it. Ive been very happy with everyone there and they always do such a great job. Mack was very helpful and super nice Jim always helps me out and of course Rene is fantastic. Thank you to all 3 for all the help and going the extra mile for your customers. More
Patience for a Picky Customer My rating of this dealership is primarily because of my experience with two young sales associates, Mason Mai and Allen Trevino, who were extremely pa My rating of this dealership is primarily because of my experience with two young sales associates, Mason Mai and Allen Trevino, who were extremely patient after spending 2-3 hours with me, two nights in a row, trying to find me the perfect car (SUV) with the right exterior color, interior, rims, packages, etc. I drove some of the cars twice and changed my mind at least five times. Allen is a new employee and still training so the amount of professionalism and knowledge he presented was very admirable. Likewise, the two managers and finance person I dealt with were also patient and professional, and they all did whatever was needed to make me happy...even after I became angry because of a misunderstanding on the price of one of the cars. I was speaking to 3 different dealerships, but ultimately chose Fred Haas because of their patience and professionalism. More
My Infrequent Car Buying Experience My search and purchase of a new car included test driving and deciding on a model, etc. Jessie Norris provided all of this and more plus there was n My search and purchase of a new car included test driving and deciding on a model, etc. Jessie Norris provided all of this and more plus there was no pressure to buy. I had my price and I was pleasantly surprised when we reached consensus over a short period of time. The financial group also made the final arrangements a short exercise and I was out of there with my new car. I would recommend this buying experience to friends and family. More
Outstanding Customer Service I had a wonderful experience when I came here. My sales rep Lorena Rios had a great attitude and she was on top of her game. I was unsure if I really I had a wonderful experience when I came here. My sales rep Lorena Rios had a great attitude and she was on top of her game. I was unsure if I really wanted to buy a car, but at the end of the night I came out with a brand new car. Thank you so much guys. You were patient with me even when I wasn't fully sure on what I wanted to do. I recommend this place 100% ask for sales rep Lorena Rios if your in the market. Stop by and see what they can do for you. More
Great Salesperson, NissanUSA needs new Veteran Policy I have mixed feelings for Fred Haas Nissan while I write this review. After reading some previous posts, I have a few opinions. Buying a car can be I have mixed feelings for Fred Haas Nissan while I write this review. After reading some previous posts, I have a few opinions. Buying a car can be difficult and emotional experience. Do your research first, shop around, look at reviews and be prepared to negotiate. If you do not like the deal, walk away. Over the past 2 weeks, we had our 2007 Pathfinder fixed here and our Service Manager was upfront about the costs and I asked what I could expect before bringing the vehicle in. You will always pay more for service at a Dealer but they know your vehicle and you do not have to always do the recommend fixes. Now on to our buying experience. Finding a salesperson that you trust is difficult. Luckily, I asked around before selecting a salesperson at Fred Haas. There were 2 salespeople highly recommended here, Moses and Lorena. We choose to deal with Lorena. Over a weeks time, she spent the time to build a relationship and trust between my wife and I. She easily became our advocate even though she is trying to sell a vehicle. After some challenged with NissanUSA policies around Loyalty and Veteran rebates, we still purchased our Murano here. If it wasn't for Lorena, we would have went somewhere else. I have emailed John Hays directly about our experience and NissanUSA. Overall, I would still buy another vehicle here and service our older Nissan. More
Great Car Buying Experience I would highly recommend buying at Fred Haas Nissan in Tomball, Texas. My salesman, Drew Perry was great. He had the vehicle in front when I got ther I would highly recommend buying at Fred Haas Nissan in Tomball, Texas. My salesman, Drew Perry was great. He had the vehicle in front when I got there, drove it and made a deal within a short period of time. There was no hassle of back and forth with price and "no surprises" I would have bought a car sooner if I had known it would go so well. Thanks Drew and Fred Haas for a great Buying Experience! More
So glad to went to Fred Haas Nissan! Buying my vehicle from Fred Haas Nissan was a great experience from start to finish, thanks to the phenomenal Jessie Norris, who seemed more like a ne Buying my vehicle from Fred Haas Nissan was a great experience from start to finish, thanks to the phenomenal Jessie Norris, who seemed more like a new friend than a salesman. His apparent ethics and pleasant demeanor created a trusting, comfortable environment, and he couldn’t have been more helpful. Jessie showed a genuine concern for my satisfaction with the vehicle and with my experience at the dealership. I never felt pressured into anything, not even by the guy in Finance who tried to sell me the extended warranty. :) Fred Haas isn't the only Nissan dealer around, but they're definitely the best! More
Information over pressure I liked the style of my salesman, Moses Rios. He really knew the models of Nissans he showed me. He also nicely summarized all the important featu I liked the style of my salesman, Moses Rios. He really knew the models of Nissans he showed me. He also nicely summarized all the important feature differences between the versions of the new 2017 Maxima. He, without pressure but with lots of information, helped me decide what I wanted and left it to me when to make it happen. I test drove on a Friday night and bought on a Monday night. Easy! More
Absolutely The Best My neighbor purchased his Nissan from Fred Haas in Tomball and was so impressed with the dealership, he had nothing but praise for them. I came looki My neighbor purchased his Nissan from Fred Haas in Tomball and was so impressed with the dealership, he had nothing but praise for them. I came looking for the same great experience and was not disappointed. Fernando Marquecho, the salesperson I dealt with, was very kind, never once pushy, and constantly looked for ways to make my buying experience the best. Each time we discussed items on the used car that needed to be fixed or replaced, he found a way to get it done. He also figured out a way to give me almost double what other dealerships had offered for my trade-in car. Even after the buying process took me on to Charles Hall, the financial manager, Fernando was always available for questions and help. Charles was genuinely kind and helpful and found creative ways to help me get my monthly payments into a range I was comfortable with. He thoroughly explained my great warranty and new financing, never once becoming impatient with my questions. Days later when it came time to install a new part Fernando ordered, I dealt with Laura Morganstern, one of the managers at Fred Haas. She was also friendly, kind, and helpful, and continued the pattern of exceeding my expectations. She found a way to get an extra key made for me, and agreed to replace a piece I had not noticed was missing on the car the day I purchased it. Even the Service Department people I dealt with were kind, helpful, and punctual. I continue to tell my friends and acquaintances about the great service at Fred Haas Nissan in Tomball and will definitely return there for future vehicles. More
Awesome Experience Our car buying experience at Fred Haas dealership in Tomball, Tx was awesome from beginning to end. My wife and I can say without any doubt Mr. Daryl Our car buying experience at Fred Haas dealership in Tomball, Tx was awesome from beginning to end. My wife and I can say without any doubt Mr. Daryl Williams was by far the most pleasant, professional person we have ever worked with in purchasing a new vehicle. We have purchased many new vehicles for myself, wife, and daughter over the past 30 years. This gentleman went out of his way to make sure everything went well through the whole process. Truly a blessing I am sure to have someone like this in this organization. In addition this process began via a request for a vehicle on Fred Haas website. This began with Ms Stephanie Martinez who responded to my email, called me and set appointment. She also provided me with ALL l the information I requested up front before the appointment. Unlike the other two dealerships I visited, Stephanie had exactly what I requested waiting on me. The other dealerships had add-ons for a surprise when I showed up. Fred Haas gave m daughter what she wanted without any additions. I would highly recommend these 2 individuals if you are purchasing a Nissan and make sure you shop Fred Haas in Tomball. You will not be disappointed. More