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Fred Laveray Porsche Company

Birmingham, MI

not yet
rated
4 Reviews

34350 Woodward Avenue

Birmingham, MI

48009

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4 Reviews of Fred Laveray Porsche Company

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February 18, 2013

"driven 911's for 25 yrs but only recently started..."

- familycats8

driven 911's for 25 yrs but only recently started doing bus with lavery. great experience. professional, knowledgeable and friendly staff. eager to please. have nothing but wonderful things to say about entire dealership.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
ali [ g.m. ] ; andy [ sales ] ; john [ service advisor ] and kern [ porsche tech ]
September 10, 2012

"Great place to buy a car- WORST SERVICE DEPT AROUND! -..."

- matthewhorn

Great place to buy a car- WORST SERVICE DEPT AROUND! - They don't fix cars they break them. They ruined my leather seats and would not do anything about it. Spoke with every manager and they would not return my call until they received my bad survey to Porsche - got a call from SM Jay Tuttle only to say they make him follow up on bad surveys but there was nothing he could do. After purchasing a $ 50k+ A6 & over $ 5k in service on my boxter they have lost a customer and now make it my goal to tell all friends and business associates to avoid Fred Lavery - the funny part is that many I talk to have already formed there own bad opinion of Fred Lavery Service Dept.

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Overall Experience
Recommend Dealer
No
Employees Worked With
Jay Tuttle, Mark Tarango
June 03, 2011

"Plain and Simple,...the Service Department cares. They..."

- David007kim

Plain and Simple,...the Service Department cares. They went as far as pulling up "ALL" records of recalls and even talked to Porsche of North America on my behalf to keep my costs as low as possible. Lastly, they are "ALWAYS" very informative about preventive maintenance on my vehicle along with being very patient with all inspections to be at times 99.9% accurate with the proper diagnosis and solution.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Jessica A./Mark T.
June 24, 2009

"if you want to be ripped off go to lavery. the "full..."

- adam krause

if you want to be ripped off go to lavery. the "full bumper to bumper warrenty" that i was told covers everything covers very little. the issues they stated would be "taken care of" never were. if you want your money taken go to Lavery. the sales person and service manager who promised my concerns would be taken care of bascially washed their hands of my problems shortly after my purchase. i get better service from my ford and caddy dealerships. i will never buy another porsche. and to top it off after a year of ownership on my cop c4s i find out that the entire side of the car has been repainted. from what i am told this car never should have been a cpo porsche.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
No
Employees Worked With
andy and the service manager
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