Fred Martin Nissan

Unfortunately I visited this dealership out of convenience of location before asking around. My first visit was a waste of time. Every question I asked was met with dodgy answers. I finally had to convenience of location before asking around. My first visit was a waste of time. Every question I asked was met with dodgy answers. I finally had to call another dealership to get answers to some of my questions. Mind you, these are questions any customer would ask like, how do I order and when would it be available. After sharing my experience and asking for recommendations, I received a symphony of responses saying I never should have gone to Fred Martin to do business. If you are looking for the stereotypical car salesman, then this is probably a good place for you. If you are looking for quality customer service, honesty and integrity, you have plenty of other options in Northeast Ohio. More

We purchased a new Nissan Sentra from Fred Martin Nissan and we continue to have ALL routine maintenance work performed by the dealership. The experience has been Great since our very first visit when my wi and we continue to have ALL routine maintenance work performed by the dealership. The experience has been Great since our very first visit when my wife was determined to test drive and ultimately buy our first Nissan. The Fred Martin Sales Staff was very professional,knowledgable and Courteous. Moreover, they did their level best to help insure we met our desired monthly payment. Their Service Department goes the extra mile to always insure our satisfaction. We receive an e-mail reminder of our scheduled appointments and the vehicle is Always washed upon completion. Most importantly, the repairs are done right! More

I would absolutely visit this dealership again! I would not however allow Mike Durbin to ever sell me anything again! Mr. Durbin was rude, impatient, practiced no quality control, left me waiting for 3 1/2 not however allow Mike Durbin to ever sell me anything again! Mr. Durbin was rude, impatient, practiced no quality control, left me waiting for 3 1/2 hours while my car was being "cleaned" and handed the keys over to me with the undercarriage covered in mud and the interior full of dead bugs, sticky soda spots in the cupholders, and dust all over the dashboard! When I had concerns about anything he tried to rush through a round about answer and disappear again before I could irritate him anymore! More