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Frederick Chevrolet & Certified Pre-Owned
Lebanon (Visit website for Hershey and Lancaster locations) , PA
135 Reviews
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135 Reviews of Frederick Chevrolet & Certified Pre-Owned
February 01, 2012
Cheri Kaplan has been my salesperson for about 15 years and she is always friendly and helpful. She and Rick Depugh in the service department are the reasons I continue to buy at Frederick Chevrolet. Ric and she is always friendly and helpful. She and Rick Depugh in the service department are the reasons I continue to buy at Frederick Chevrolet. Rick is always so friendly and easy to work with. If I need extensive work done on my car, Rick is always helpful in getting me a loaner car. I have found cars slightly cheaper at other dealers but I always come back to Frederick to buy because of the excellent service there. More
by issiek
Employees Worked With
Cheri Kaplan ., Cheri Kaplan
Helpful January 31, 2012
My experience with Kirk and Frederick Chevrolet was very pleasant. Any questions were answered directly, and I was treated with respect and courtesy. Kirk worked hard to get me a fair deal and one which I c pleasant. Any questions were answered directly, and I was treated with respect and courtesy. Kirk worked hard to get me a fair deal and one which I could afford. Thanks to everyone at Frederick for great buying experience. I am enjoying my new Silverado More
by reggie23
Employees Worked With
Kirk Newcomer
January 09, 2012
I found my 2004 Vette on the Internet, and contacted Kirk about the car. With only 19K miles it's as close to new as you can get for an 8 year old car, and was exactly the same as a vette I had owned back th about the car. With only 19K miles it's as close to new as you can get for an 8 year old car, and was exactly the same as a vette I had owned back then. I live too far for a visit to the dealership. Kirk sent me a video of the car in such detail as to even be sure to mention the tiny nick on the front bumper. Then he made me a deal I couldn't refuse, and on top of all that, he personally delivered the car right to my front door. What a guy! Thanks Kirk More
by Viperpit
Employees Worked With
Kirk Newcomer
January 08, 2012
Excellent sales and financing. The owner also showed a sincere appreciation for my business. I bought the exact 2012 Cruze eco I wanted. Thanks again. sincere appreciation for my business. I bought the exact 2012 Cruze eco I wanted. Thanks again. More
by Eagle767
Employees Worked With
3
December 09, 2011
I am very pleased with my vehicle purchase from Frederick Chevrolet. My salesperson was Cheri Kaplan and she was very helpful and went above and beyond during my purchase. I received a large rebate coupon Chevrolet. My salesperson was Cheri Kaplan and she was very helpful and went above and beyond during my purchase. I received a large rebate coupon in the mail the day after I purchased my car and they actually honored it. I know it was alot of extra work on their part, but I really appreciated it. The service lounge is very nice, complete with Keurig coffee, comfortable chairs, and a large television. The showroom is well lit and comfortable. During the purchase time, Cheri actually offered me a drink or snack while I was waiting. I did have to come in for a recall, and I was given a loaner car while the repair was done in a timely manner. My only suggestion would be to offer a car wash for those who come in for such repairs. I realize a recall is not the dealers fault, but this would be exceptional service for an inconvenience on the customer, I know several dealers in the area that do a wash/ vacuum complementary whenever there is service done on the vehicle. Overall, I feel that Frederick Chevrolet does an excellent job! Thank you again, Cheri! More
by soni
Employees Worked With
Cheri Kaplan, Cheri Kaplan
November 09, 2011
I wanted to say thank you to Cheri for helping us out with our truck purchase!!! She is a great sales person and we appreciate everything she has done for us!! I loved the atmosphere and was really impr with our truck purchase!!! She is a great sales person and we appreciate everything she has done for us!! I loved the atmosphere and was really impressed how she made our toddler feel right at home while we shopped for our vehicle!!! CHERI want to say a BIG THANK YOU!!! Definitely will be back in a few years to purchase a vehicle for me. Thank you soo much!! More
by jmbdyer
Employees Worked With
Cheri, Cheri Kaplan
November 08, 2011
I have been going to Fredericks chevrolet for many years. this is my 3rd car that i have bought from them. Cheri Kaplan sold me my last 2 cars and she was very helpful. she made the process smooth and quick this is my 3rd car that i have bought from them. Cheri Kaplan sold me my last 2 cars and she was very helpful. she made the process smooth and quick as possible. She was very thorough when she explained everything right down to the vehicle and how everything worked. She is a wonderful sales associate very caring and friendly and always smiling. The store was very clean and inviting also. I always have a good experience there. More
by Melissa70
Employees Worked With
Cheri Kaplan, Cheri Kaplan
October 20, 2011
Frederick had a great section of vehicles for us to chose from, more so than other dealerships in the area. Kirk, was very consistent in following up with us, getting all the info we required and addressing from, more so than other dealerships in the area. Kirk, was very consistent in following up with us, getting all the info we required and addressing any concerns we had. The financing department was very good at working with my wife and I and providing all the necessary information for us to make an informed decision on they type of financing we chose. Vehicle was very clean and in prefect condition when we received. I would recommend Kirk and the dealership to my friends and family. More
by trevormilkins
Employees Worked With
Kirk Newcomer
October 20, 2011
can't believe how easy it was to buy a vehicle. Every aspect; view, negotiate, construct desired vehicle,purchase and receive went seamlessly. Entire experience was better than any other I have experien aspect; view, negotiate, construct desired vehicle,purchase and receive went seamlessly. Entire experience was better than any other I have experienced. Would buy another from them. Dealer ship was clean, bright and well stocked. They looked like they were open for business. Staff was friendly and courteous. More
by csantomero
Employees Worked With
Kirk newcommer
October 15, 2011
this dealership is very great and all the employees there are very friendly. they do the best job getting you a new or used car. i will tell all my friends that need cars to come here are very friendly. they do the best job getting you a new or used car. i will tell all my friends that need cars to come here More
by 36truckie
Employees Worked With
krik newcomer
