Frederick Ford

Absolutely the best This was the second time dealing with the Hertrich family. I have to say that it was just as good as the first time. Our salesmen Keith Jerman was gre This was the second time dealing with the Hertrich family. I have to say that it was just as good as the first time. Our salesmen Keith Jerman was great to deal with and really tried to meet our needs. The finance department didn't give up till they found absolutely the best rates . We will definitely be returning for another purchase when the time comes. More

Top Notch. Everyone was great to work with from start to finish - no pressure from the sales rep, John Cooney, who provided exceptional service, as you browse th Everyone was great to work with from start to finish - no pressure from the sales rep, John Cooney, who provided exceptional service, as you browse the inventory at your leisure...any questions do not go unanswered. Down to Earth employees make the entire experience an unforgettable one! Definitely a dealership we'll return to for our next vehicles! Thank you so much! Thumbs Up!!!! More

Experience Ar Dealership Overall a great experience. The sales rep-Dustin, sales manager-Mark, finance manager-Stony, and of course Aimee were all awesome and worked very wel Overall a great experience. The sales rep-Dustin, sales manager-Mark, finance manager-Stony, and of course Aimee were all awesome and worked very well with me. Only hangup was pushing to get car out that Tuesday and then we had to bring back on Monday when we told them no rush. Just get the car properly prepared and we would pick up at a later date. On Monday when I took in the car, I was given a rental since my husband was ill and could not follow me up there to drop off. This was very well appreciated. When picked up car on Tuesday and after got home, realized that my new car mats had not been put back in and my storage box for the rear compartment. Called and was informed would be returned on Thursday. This did not happen and had to call on Friday at which time a runner delivered said items to me. The chip on the driver's rear door was repaired by using my touch up paint pen that I had purchased the day of the sale and not sanded down and removed properly. I still can see the chipped areas. More

Great Customer Service I'd like to thank Raymond Brozzetti for the great customer service. He was very knowledgable and a great help in showing us how to use some of the ex I'd like to thank Raymond Brozzetti for the great customer service. He was very knowledgable and a great help in showing us how to use some of the extras on our new car. It was a pleasure doing business with you Ray and Frederick Ford. More

Excellent The customer service was spectacular and I learned everything about my car in detail before I left the lot! I highly recommend you ship at this dealer The customer service was spectacular and I learned everything about my car in detail before I left the lot! I highly recommend you ship at this dealership! More

Fantastic Customer Service I'd like to thank Alan Parker for the great customer service I received when I purchased new 2015 Ford Fusion SE. He was very friendly and knowledgeab I'd like to thank Alan Parker for the great customer service I received when I purchased new 2015 Ford Fusion SE. He was very friendly and knowledgeable when showing us all that my new vehicle had to offer. I would recommend Alan to anyone who is looking to purchase a vehicle. More

Again and again This company has been getting my business for almost a decade. This time again was a pleasure, Dustin got us what we wanted for the price we wanted. T This company has been getting my business for almost a decade. This time again was a pleasure, Dustin got us what we wanted for the price we wanted. That's why we'll be back again in 2 years. Thanks Dustin Warrington. More

Always Excellent We've been associated with this dealership for over 4 years and consistently have had good experiences. The service department is excellent and we usu We've been associated with this dealership for over 4 years and consistently have had good experiences. The service department is excellent and we usually go through Brooke who is, thorough, professional and always on top of her game. We've just purchased our second Edge from Alan Parker and he is a delight to deal with. More

Pleasant The Salesman was friendly and easy going,and we loved his humorous side too!!He knew everything we wanted to know about the car.The whole experience t The Salesman was friendly and easy going,and we loved his humorous side too!!He knew everything we wanted to know about the car.The whole experience there was the best we ever had at any dealership,we moved from Pennsylvania where we purchased the last new car and the experience was nothing near as pleasant as @your dealership!!No one followed up after the sale in Pennsylvania,as far as we seen they sold the car and that was the end of it.We would HIGHLY recommend your dealership anytime.Everyone there was friendly and we thank you all. More

Excellent Service. Our Salesperson Allen Parker was very helpful to us,He answered all our questions to our satisfaction.So happy with our new 2015 escape.Enjoyed our ti Our Salesperson Allen Parker was very helpful to us,He answered all our questions to our satisfaction.So happy with our new 2015 escape.Enjoyed our time there.Also all the staff was very friendly and helpful.We will highly recommend this Dealership. More