Frederick Ford

Purchase of New Truck We have purchased many vehicles from this dealership. The General Manager, Mark Mallone, always meets or exceeds my expectations with trade-in values We have purchased many vehicles from this dealership. The General Manager, Mark Mallone, always meets or exceeds my expectations with trade-in values and negotiating price on new vehicles. This was our first time using Alan Parker as our salesperson, and he did an excellent job with communications, etc., as we awaited receipt of our new truck (ordered it - not in stock exactly as we wanted). We also use the Service Department for our routine maintenance, and Bonnie, the Service Manager, is always very friendly and helpful. More

Ford Explorer We were pleased with our experience. Gino was helpful and worked hard on getting us an extra key which was a deal maker or breaker. The price and mo We were pleased with our experience. Gino was helpful and worked hard on getting us an extra key which was a deal maker or breaker. The price and monthly payment are exactly what we were wanting to pay. We were able to get the vehicle we wanted for the price we wanted. We love our Ford Explorer! More

A speedy and respectful deal Second new car in a year from Alan. He's honest, cuts to the chase, and gets you on your way., and is friendly and courteous about it.... Second new car in a year from Alan. He's honest, cuts to the chase, and gets you on your way., and is friendly and courteous about it.... More

This was a great buying experience . There was a great selection of vehicles to pick from and the salesperson Ray was knowledgeable of all makes. . There was a great selection of vehicles to pick from and the salesperson Ray was knowledgeable of all makes. More

Gino was wonderful! Gino and Mark the sales mgr were very nice. Took personal interest and they were willing to work with me on the payment and trade in value. I felt l Gino and Mark the sales mgr were very nice. Took personal interest and they were willing to work with me on the payment and trade in value. I felt like they cared more than the average car sales man, again they made it personal which is hard to come by. And the follow up after the sale was much appreciated! More

It was great I went in there to show my wife a sneak peek of a used truck that had not even been through the shop yet just to see what she thought of it and the sa I went in there to show my wife a sneak peek of a used truck that had not even been through the shop yet just to see what she thought of it and the salesman happen to see us came over was more than happy to show us that truck . We did not like it very well and ended up buying a much better truck from him with his help there was no pressure at all. it was great. the salesman was Keith I would buy from him again and recommend anyone else to do so. More

NEW TRUCK Everyone was very friendly and courteous with the purchase of our new truck. They found what we were looking for and gave us options to choose from Everyone was very friendly and courteous with the purchase of our new truck. They found what we were looking for and gave us options to choose from More

Purchase of Ford Expedition My experience with Frederick Ford was very positive. Our sales person, Gino Giuliano, was very professional and made sure that everything went smooth My experience with Frederick Ford was very positive. Our sales person, Gino Giuliano, was very professional and made sure that everything went smooth with the purchase. We would definitely return to the Hertrich group to purchase a vehicle in the future and we will highly recommend Gino and the entire staff to friends and family. More

Leasing an explorer John was an awesome salesman. He answered all of our questions about a lease versus buying. Everything was nice and clean when we got there to pick i John was an awesome salesman. He answered all of our questions about a lease versus buying. Everything was nice and clean when we got there to pick it up. The finance guy was very friendly and efficient. I will definitely be back! More

Fabulous Ford Edge Excellent service from Joe our salesperson. He was very personable and great to work with. The sales Manager and Finance office were great as well. Excellent service from Joe our salesperson. He was very personable and great to work with. The sales Manager and Finance office were great as well. More