Frederick Ford

F350 Purchase Purchasing our new truck from Ray Brozzetti was completely satisfactory. We currently had an F350, so we knew what we wanted. Ray Brozzetti was profe Purchasing our new truck from Ray Brozzetti was completely satisfactory. We currently had an F350, so we knew what we wanted. Ray Brozzetti was professional and very knowledgeable about the navigation features in the 2014 model. Ray explained the touchscreen details and "walked" us through the set up. We were recommended this dealership from a family member and would buy more vehicles from them in the future. The experience with the financing and paperwork was also smooth and uncomplicated. Thank you for our new 2014 F350 Lariat Super Duty truck. More

Great lady When every thing that was agree to be done sun roof and heated seat are completed. I will be very satisfied. Enjoying the car very much. Thanks?? When every thing that was agree to be done sun roof and heated seat are completed. I will be very satisfied. Enjoying the car very much. Thanks?? More

Great Experience! This is our third time back to purchase a new truck off of Ray. He's very detailed and always finds the truck that we are looking for. There are no This is our third time back to purchase a new truck off of Ray. He's very detailed and always finds the truck that we are looking for. There are no gimmicks, always straight-forward, a real honest sales guy. THANK YOU!! More

Used Car Purchase Had a very excellent experience with this dealership. Our salesman was Ray Brozzetti and he did everything to make us happy. Follow through was grea Had a very excellent experience with this dealership. Our salesman was Ray Brozzetti and he did everything to make us happy. Follow through was great. Car was serviced and cleaned to look like new. Would recommend both the dealer and Ray. More

glad i stoped in everyone was very helpful , it was a very good car buying experience. i plan to deal with federick in the future. plan to have car serviced at frederi everyone was very helpful , it was a very good car buying experience. i plan to deal with federick in the future. plan to have car serviced at frederick ialso. More

Above and beyond They went way out of the way to find the truck I wanted and drove 290 miles to get it. I had an excellent car buying experience and will definitely bu They went way out of the way to find the truck I wanted and drove 290 miles to get it. I had an excellent car buying experience and will definitely buy all my cars from here. More

Phantom Truck My wife and I are expecting our second son in September so we decided we needed to upgrade my extended cab 2009 Silverado for something with a little My wife and I are expecting our second son in September so we decided we needed to upgrade my extended cab 2009 Silverado for something with a little more room. After some searching, I found a used 2011 Ford F-150 at Frederick Ford in Seaford DE. I contacted their internet department and inquired as to whether the truck was still available for sale. I was contacted on a Friday afternoon and told the truck was available and asked if I was going to come in to take a look. I told the lady that I would be driving down the next day and that I was approximately 3 hours away from their dealership. So the next day my wife, 2 1/2 year old son, and myself set out to make the trip. We ran into two accidents on the way down but made it after a 5 hour drive. Once there I was greeted by a gentlemen who asked how he could help me that day. I explained my situation to him and asked to see the lady I spoke to on the phone the day before. He responded "Sure!" and disappeared into a back room. After 15 minutes or so he returned to tell me that the lady had gone home early that day and that he would help me instead. I said alright and gave him the stock number for the vehicle. He said Ok let me go get the keys and I will pull it around. After another 15 minutes or so he returned and said "I've got good news and bad news". I responded "Ok, what's the good news?". I was told "Well, we sold that vehicle about 10 minutes ago. I'm sorry." He and the manager then proceeded to attempt to sell me a 2005 "Super clean" F-150 for 2000 less than the truck I was originally interested in and two Ram trucks which were well over (approximately 5500) over the price of the original truck. I think what I"m most upset about is the fact that the dealer did not call me at any point throughout the day to even let me know that another person was looking at the truck or even interested knowing that I was making a minimum of a 3 hour drive. I get it, dealers are trying to sell the car so why not sell to the first person who is there with check in hand to purchase but a little common courtesy would have been nice. The manager told me that "This is not the way we do business" but I'm not really sure I buy that either. In fact, who knows if they ever even had the F-150 in the first place. If not, advertising it worked to boost their internet based interest and to get suckers like myself in the door. More

i am glad i went to Frederick Ford to purchase my new car I'm very happy with my new ford fusion that i purchased from Frederick Ford, My salesman, John Cooney, was very helpful and got the deal i wanted. I I'm very happy with my new ford fusion that i purchased from Frederick Ford, My salesman, John Cooney, was very helpful and got the deal i wanted. I am very pleased with my new car More

Excellent experience Excellent service, friendly care, they work with you to make your car purchase happen! Would highly recommend making your next vehicle purchase at thi Excellent service, friendly care, they work with you to make your car purchase happen! Would highly recommend making your next vehicle purchase at this dealership More

Another great experience This is the third vehicle that I have purchased from Frederick Ford, and the second from Aimee. I have found all of the staff to be very courteous an This is the third vehicle that I have purchased from Frederick Ford, and the second from Aimee. I have found all of the staff to be very courteous and friendly. My experience with this dealership has been very pleasant. More