Frederick Ford

I don’t want a Ford When arriving at the dealership my first words were “I don’t want a Ford “. After dealing with Ray and Charlie I purchased a 2019 Escape quite to my When arriving at the dealership my first words were “I don’t want a Ford “. After dealing with Ray and Charlie I purchased a 2019 Escape quite to my surprise I really liked the vehicle. Very pleased with my experience at the dealership. Thank you. More

It was great The overall time it took to buy my new vehicle was really good compared to others I’m very pleased with everyone’s help. Thank to all especially Willi The overall time it took to buy my new vehicle was really good compared to others I’m very pleased with everyone’s help. Thank to all especially William Stacks. Thanks.. More

great company to do work with great salesmen william stack very knowledgeable great staff would Definetly buy another vehicle there again. the dealership could use a face lift on t great salesmen william stack very knowledgeable great staff would Definetly buy another vehicle there again. the dealership could use a face lift on the inside although ot os very clean it os also very outdated More

Great experience, great purchase Sales person was very helpful, very responsive, very informative, and very knowledgeable. Purchasing process was very quick, and painless. Everyo Sales person was very helpful, very responsive, very informative, and very knowledgeable. Purchasing process was very quick, and painless. Everyone was very courteous. Overall Experience was very satisfying. I would recommend friends and family to utilize the Frederick Ford sales team. More

2019 Ford Edge Our salesman, Ray, was excellent. He could answer all our questions and was not "pushy." Saundra in finance was knowledgeable and made our purchas Our salesman, Ray, was excellent. He could answer all our questions and was not "pushy." Saundra in finance was knowledgeable and made our purchase process simple and quick. More

New Ford Transit They had a vehicle that fit my needs. The staff was very attentive to my requests. Awesome customer service. I tell all my friends about this Ford dea They had a vehicle that fit my needs. The staff was very attentive to my requests. Awesome customer service. I tell all my friends about this Ford dealerships an how honest they are. More

Quick, easy, no beating around the bush Ray is great! Shows you what you want and doesn’t beat around the bush. Would definitely buy from ray again and recommend him to anyone. Ray is great! Shows you what you want and doesn’t beat around the bush. Would definitely buy from ray again and recommend him to anyone. More

Buyer beware We have previously had gòod service from Frederick Ford, however when we went to them with an issue, we had a very unpleasant experience with Steve, t We have previously had gòod service from Frederick Ford, however when we went to them with an issue, we had a very unpleasant experience with Steve, the service manager and Mark the general manager. We bought our car as a certified used car. We have had the car , not the two years Mark stated we had it, but for 1 year, nine months. We developed a flat tire going over the Bay Bridge, AAA came and changed to our donut, but said we could not travel with it. We then went to AAA Care care Center, they took the tire off and found an Alan wrench and a pressure sensor inside. They said they had never seen this before, asked if we ever had our tire off the rim. We had not, we bought it at Frederick Ford, and had only had it serviced at Frederick Ford. They advised us to go back to Frederick Ford. We were met with only resistance from Steve and Mark. We were advised by Steve that our complaint should be with AAA, definitely do not understand that. I was told by Mark, the general manager, that they are in business to make a profit, and if they gave us any consideration, they would not make their profit. I would definitely not buy a car there again, their bottom line is not considering their loyal customers, but making their profit. More

Fast, easy, affordable My experience was very great at Fredrick Ford. I came in just looking around and found myself purchasing a new vehicle all with the help of Andrew. He My experience was very great at Fredrick Ford. I came in just looking around and found myself purchasing a new vehicle all with the help of Andrew. He was so nice, considerate and understanding. I would highly recommended him to my family and friends More

Sale person Matt was knowledgeable and professional. The salesperson was well knowledgeable of the Ford product. Matt took the time to explain the features on the car that I purchased to help me get fam The salesperson was well knowledgeable of the Ford product. Matt took the time to explain the features on the car that I purchased to help me get familiar with the car before I drove the car off of the dealership. Matt was pleasant, professional and knowledgeable. I will visit this dealership again if I am in need of another car. The other staff was also friendly. Thanks Matt for the excellent service in helping me find a car. More