Freedom Chevrolet Buick GMC

Very grateful Want to thank Ricky Sanchez for helping get into a 2011 Toyota Corolla! He was amazing! He did everything he could to get me into something! I was the Want to thank Ricky Sanchez for helping get into a 2011 Toyota Corolla! He was amazing! He did everything he could to get me into something! I was there for a while but he took very good care of me! Thanks Ricky for all your help. Appreciate you very much! More

Brian was very helpful and answer all of our question. Brian was very helpful and took care of me and family,He show us everything the Buick Lacrosse had to offer.Brian was detail and understand our needs. Brian was very helpful and took care of me and family,He show us everything the Buick Lacrosse had to offer.Brian was detail and understand our needs. More

New Car Josh helped me into a new Camaro when the other store wanted me to buy a Versa. Josh even helped me learn how to use all the great connectivity featu Josh helped me into a new Camaro when the other store wanted me to buy a Versa. Josh even helped me learn how to use all the great connectivity features on my new car. Thanks Josh! #LoveMyCamaro More

Mr. Davis was extremely informative and helpful during sales process, leading to a more than satisfying car buying experience. I'd all buyers to try freedom Chevrolet. sales process, leading to a more than satisfying car buying experience. I'd all buyers to try freedom Chevrolet. More

They are the worse people for answering the phone and returning calls. They will call you and then when you do what they ask of try and call them back they never answer the phone you just get the run ar returning calls. They will call you and then when you do what they ask of try and call them back they never answer the phone you just get the run around. They are the worse of the worse the people who work in the offices have no customers service skills at all. They need to be shut down. I will never recommend any one to go the Wheatland location please do not got there. DO NOT GO TO THE FREEDOM CHEVY ON WHEATLAND ROAD IT IS THE WORSE FOR CUSTOMER SERVICE. More

I bought a 2008 Cadallic CTS AWD from them. On the test drive I heard a sound from the right rear tire. They checked it and said everything was OK. When I go home I saw a slit in one of the tires, they rep drive I heard a sound from the right rear tire. They checked it and said everything was OK. When I go home I saw a slit in one of the tires, they replaced it under my road hazard. Two months later lights came on the dash, they said the right rear hub was cracked, why didn't they find that when the checked it. I had them put new pads and resurface the disk ( $270). Then I had the oil changed and three months later I found it was 2 1/2 qt's low and I could not get the oil cap off. I took it in for them to fix it (4 hours) and when I got home the oil cap wasn't fixed. I went in and talked to the general manager about them not fixing the oil cap the first time and he said he would check into it and call me by 10:00 the next morning, I never heard from him.I had to take it back again for them to fix the oil cap. I'm never going back there again. More

This dealership is horrible, I purchased my very first car from here, a 2011 Chevy aveo. 4 days later the car was heating up on me so I took it back, they told me they fixes it in literly 20 minutes and s car from here, a 2011 Chevy aveo. 4 days later the car was heating up on me so I took it back, they told me they fixes it in literly 20 minutes and sent me home, 2 days later the same thing happened again. So I called them and they told me to take it in which I did and they could not figure it out and said that there could be a bug but could not find anything. Not even a week later it happened again and this time they said they would keep it over the weekend but could not give me a rental because I was not 21, ridiculous!!!! I ended up changing my car and when I went to get oil changes Maria the service worker gave me a hard time! She was very rude and argued with me because she had no record of my oil changes in the system. I will never go back to that horrible dealership! Bunch of rude people!!! More

Okay if you want to get a pretty okay deal on a car this is a good place to go. My problem with this dealership is that when my husband and I bought a truck from them on Feb. 5th 2013 we told them first tha is a good place to go. My problem with this dealership is that when my husband and I bought a truck from them on Feb. 5th 2013 we told them first that we where using a voucher from Air Check Texas which I was told over the phone they do take. When we got there nope they did not take it. So I asked allright what can you do for us then? They got us into a 2012 GMC Canyon for 348 a month at 3.74 intrest which is a good deal. Now for a trade in we have a 1993 Ford Ranger that will have to be towed in they said fine we will contact you soon to see about setting up a time to come and get it. Well here it is Feb 22 2013 and I have heard nothing from them. The truck is still a yard ornament it cannot be driven cause it is stuck in reverse. I have called multiple times about this and I either get someone who knows nothing about this or I have to leave a message and sometimes no one will pick up the phone. I need them to come get the truck we have already signed the title over too them. If it is not picked up soon I just might part the thing out! This is ridiculous! More

I wouldn't recommend this dealership to my worse enemy!! I wanted to purchase my first vehicle on Jan. 5, 2013 and was told that because of my income I needed a cosigner. My sister, who accompanied enemy!! I wanted to purchase my first vehicle on Jan. 5, 2013 and was told that because of my income I needed a cosigner. My sister, who accompanied me on the visit, agreed to do so. But when we spoke with Mark Perez, a finance manager, he said that since my sister's credit score is higher than mine she would need to sign the contract and other documents first and I could sign next to and below her name. This move would actually make her the buyer and me the co-buyer. In addition to that, the interest rate was too high at fifteen percent. Darrel Brown didn't know anything, or at least he pretended he didn't. My sister asked about the mileage on the car after I took it for a test drive and he said he didn't know. She asked about the interest rate (we find out after speaking with the finance manager) and he said he wasn't sure. He didn't even tell me what bank the car was going to be financed with until I asked him while on the phone with an auto insurance company. After talking to a few friends about the deal (they all said we got ripped off), my sister and I decided to take the car back on Jan. 8,2013. Those imbeciles did not want to take it back. They lied and said it was titled and funded but still offered to lower the interest rate and monthly payments, which was too high for a basic Sonic LS. That didn't make sense, then again they have none. We left both keys and the car at the dealership and called the bank. We were told that there was no record of us in their system (they did not have my sister's proof of income to even submit our information for process). We were told by the Texas Department of Motor Vehicle that nothing was submitted process and that it takes fory-five days for the vehicle to be titled. The sales team brought the car to our house on Jan. 10, Jan. 17, and Feb. 8. Each time my sisters and I took the car back to the dealership (who has heard of such a thing?). They have also submitted our information to other banks in an effort to get the car financed without our knowledge or permission, even though the contract lists that one particular bank. I am going to echo what everyone else has said about these shameless people: They are dirty, fraudulent crooks who deserve no type of business. I hope Freedom Chevrolet cease to exist in the next one to two years and that everyone employed there works at McDonalds. That is if they can handle that without stealing a toy out of a kids meal. More

I purchased my vehicle from Freedom Chevrolet located at 8008 Marvin D Love Freeway Dallas, TX on December 10, 2011. Approximately 9 months after the purchase on 08/23/2012 I began have trouble with the ST 8008 Marvin D Love Freeway Dallas, TX on December 10, 2011. Approximately 9 months after the purchase on 08/23/2012 I began have trouble with the STABILITRAC feature in the vehicle. While driving the vehicle the car would transfer into a service mode and the engine light would then be engaged. (Please see the attached picture labeled Exhibit A of the dashboard once service mode is initiated). My primary concern is the safety hazard this present from my child and I. Once in service mode the car will not accelerate in 1st gear and all three times when this has happened I’ve been driving between 35 – 65 mph. The cars transmission will shift down to 1st gear and violently shift to 2nd which is another safety hazard seeing that I have a young child the rate of slow down speed would cause serious bodily harm to her if she is ever in the car when this happens. I’ve had this issue multiple times and when I take the car into Freedom Chevrolet’s Service Department I’m told that the wiring from the accelerator to main computer chip has been worn down or cut. The Service Department replaces the wiring places and the vehicle back in drive mode and tells me everything is fixed and works satisfactory. Once it happened on February 11th, 2013 I immediately took a picture of the dash board (Exhibit A – Date Stamp 8:19pm on 2/11/2012) and once the vehicle was safe at my house took pictures of the wiring intact (Exhibit B – Date Stamp 9:49pm on 2/11/2012). This was important since I was traveling at a high-rate of speed and an 18 wheeler was 30 to 50 yards behind me when the truck began to lose power. The next morning I took the car into the service department and the service representative brought me a the connector box for the wires with all of the wires being cut. I then showed the picture in Exhibit B to the service representative and pulled the date and time stamp of the incident and received no response. I took my vehicle back to the dealer for repairs on 08/23/2012, 10/15/2012, and 02/12/2013, but to date, the dealer/servicer has been unable to find or correct the problem. Attached are the copies of the repair orders which document the dealership’s attempt to repair my vehicle. My primary concern is the safety of my child and myself when traveling in the vehicle. It seems as if the service technicians have exhausted every real attempt to understand why the truck is defaulting to a service mode, and have resorted to manipulating the condition of the truck in order to satisfy my inquiries. I'm glad that I live in Texas and can pursue the repuchase of the vehicle under the TX lemon law statues. If your having problems with your vehicle google texas lemon law to see if the state can enforce your claim. More