Freedom Chevrolet Buick GMC - Service Center
Dallas, TX
134 Reviews of Freedom Chevrolet Buick GMC - Service Center
Lee craig unprofessional put me off the lot 06-25-2016 Saturday I call this dealership explain my situation to freedom chevlet i was told my car will b look at so when i arrived did all the serv 06-25-2016 Saturday I call this dealership explain my situation to freedom chevlet i was told my car will b look at so when i arrived did all the service center paper work i was told they not going to do nun to my 1997 buick which the city of dallas told me to go get my car check for my damage. I ask for the service center mgr so lee craig had me step in his office. Note i arrived at 11am after talkn w lee craig he ask who sent me a who told me to come it was clarified. So he told me to get the xxxx off his dealership nobody's here to look at my old xxx car they dont have time i need to buy a new one and put me out his office lee Craig. Service center Mgr. I left went outside spoke to the employees explain what lee Craig service center said and was again sent to request kyle assist i was told kyle was over lee Craig service center they claim he was in a meeting again 11am i pulled up another desk lady came afternoon to tell me kyle gone for the day and i can now leave so ive contacted fox4 news put it live in Facebook for the world to see disrespectful treats people this really need to b investigation my number 2148546367 roger ps note my 6 month year daughter was present w me More
Great Customer Service The employees were very responsive to my needs and my time. The work was completed in full and in a quick amount of time. All employees were very prof The employees were very responsive to my needs and my time. The work was completed in full and in a quick amount of time. All employees were very professional and courteous. More
Pleasant this is a great place to buy a car. This is only a place I buy cars. No one tells me what to say! I will close now. this is a great place to buy a car. This is only a place I buy cars. No one tells me what to say! I will close now. More
Great customer service Friendly staff members who are all happy to help. Tony was a great help to us when servicing my vehicle. Can't wait for our next visit. Friendly staff members who are all happy to help. Tony was a great help to us when servicing my vehicle. Can't wait for our next visit. More
Excellent Did not have an appointment and it was late in the day, but I got right in and had all of the service done without having to come back. Did not have an appointment and it was late in the day, but I got right in and had all of the service done without having to come back. More
Pleasant Time I had a pleasant experience and my car was handled very quick and promptly compared to hearing it may take three hours. Before preparing to leave the I had a pleasant experience and my car was handled very quick and promptly compared to hearing it may take three hours. Before preparing to leave the service manager came out and asked if I ha time to wait for my car to wash my car and I thought that was a nice surprise. I love coming to the dealership, most employees are pleasant to work with. More
Treated with Excellence I have only experienced positive and great experiences at Freedom Chevrolet. Phill that was staff member that attended to me. He came out greeted me a I have only experienced positive and great experiences at Freedom Chevrolet. Phill that was staff member that attended to me. He came out greeted me and took notes on what I needed. I left my car and knew it was in good hands, Later I got a call from Phill in which he explained everything that was wrong to my car. He let me know what was covered under warranty and what was not. I gave him the okay and to proceed and he told me to be there by 3:00 pm as he would have my car ready. When I showed up he walked me to the cashier for payment and honored a coupon I had then I was on my way with my car that drove so much better than the way it did on the way there. I am very happy and pleased with the services I receive from my dealership. The staff is all very excellent. As I was there I was greeted by different staff members and asked many times if I was being helped or needed help. I love the team members at Freedom Chevrolet! More
survey Experience was great. Wait room was clean. Had to find extended warranty. I have to look into that as I thought it covered more. And a minimum of 25 w Experience was great. Wait room was clean. Had to find extended warranty. I have to look into that as I thought it covered more. And a minimum of 25 words for review sucks. Appreciated that they washed my car. More
Great Service Greeted immediately, great service, friendly staff, clean facility, highly recommended; loved the Wi-Fi service too! Super nice new remodeling, hot co Greeted immediately, great service, friendly staff, clean facility, highly recommended; loved the Wi-Fi service too! Super nice new remodeling, hot coffee and donuts were a plus. More
Great Job!!! I'm very satisfied with the professional service provide by the service writer. Esmeralda got my truck in and back to me in a timely manor. Keep up th I'm very satisfied with the professional service provide by the service writer. Esmeralda got my truck in and back to me in a timely manor. Keep up the good work. A good service advisor is hard to find. Great Job. Thanks More