Freedom Chevrolet Buick GMC - Service Center

Everything went fine Well it was a typical Saturday morning. I was greeted upon arrival. The greeter escorted me to a service provider and we discuss my vehicle needs. I i Well it was a typical Saturday morning. I was greeted upon arrival. The greeter escorted me to a service provider and we discuss my vehicle needs. I informed her that this would be a drop off so call if any problem occurred or additional services would be needed. Everything went ok therefore I'm satisfied. More

Quick Service I brought my 2014 GMC Sierra in for an oil change and I received “World-Class Customer Service” from the Service representative, Esmeralda. She was st I brought my 2014 GMC Sierra in for an oil change and I received “World-Class Customer Service” from the Service representative, Esmeralda. She was standing beside the driver side door before I exited the vehicle eliminating that initial wait time. The vehicle was in and out of the service bay rather quickly and I was on my way. More

Reason for my rating Your staff is very courteous and go out of their way to make sure that their clients needs are meet, I would recommend your dealership to my friends Your staff is very courteous and go out of their way to make sure that their clients needs are meet, I would recommend your dealership to my friends and family More

Kudos I have no complaints about your service. As a service professional myself I cannot tell you how I appreciate that I can deal with the same person. Alt I have no complaints about your service. As a service professional myself I cannot tell you how I appreciate that I can deal with the same person. Althea is the best! She has been my service professional person since I purchased my car at Freedom. She has never made me feel as if I am alone when getting my car serviced. I love my Lacrosse and would buy another one if I could afford it. She has always gone above and beyond to make sure I was taken care of and I appreciate it so much! There is always such a high turnover rate in servicing I cannot tell you how pleased I have been that for years now her friendly face has been the one that I see! Kudos on being a company that employees can have longevity! More

Totally statisfied Very helpful and friendly staff. Had my loaner car quickly. When I picked up my car that afternoon it was washed! Very satisfied! I always tell my fri Very helpful and friendly staff. Had my loaner car quickly. When I picked up my car that afternoon it was washed! Very satisfied! I always tell my friends what a great dealership this is. More

To get car inspected . We had our car inspected there was a small issue ,but it was resolved. We will be returning to Freedom for other services as needed . We had our car inspected there was a small issue ,but it was resolved. We will be returning to Freedom for other services as needed . More

Very Satisfied While I had maintenance done on my vehicle, I received a loaner...it was ready when I arrived. Everyone greeted me and was very nice while I was there While I had maintenance done on my vehicle, I received a loaner...it was ready when I arrived. Everyone greeted me and was very nice while I was there. When I returned, Mr. Rodney explained to me what all they had done. I was glad to know that a recall on my vehicle was fixed. When they brought it around for me, it had been washed and vacuumed. I very satisfied with the service. More

Service Center Although the prices are a little expensive I high recommend the service center. When there is an issue with my car it is always fixed in a timely mann Although the prices are a little expensive I high recommend the service center. When there is an issue with my car it is always fixed in a timely manner. More

Customer Satisfaction is Great My experience started as I drove into the dealership. The staff out front is courteous and friendly. I was greeted before I got out of the car and the My experience started as I drove into the dealership. The staff out front is courteous and friendly. I was greeted before I got out of the car and the service continued with my service advisor, Chris Hightower. Mr. Hightower gives 110%. He makes sure things get done for customer satisfaction. My Lacrosse is very eye-catching. Comments from friends and family let me know they like the Lacrosse. Even on the highway, I get looks of approval. More

The greatst stop in town! Simply wonderful to have detail information, a clear guideline of needed servces, and very particular prices. I believe my servce agent fully under Simply wonderful to have detail information, a clear guideline of needed servces, and very particular prices. I believe my servce agent fully understands each any every client that he encounters daily. More