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Freedom Chevrolet San Antonio

San Antonio, TX

4.0
253 Reviews
Call Dealership (210) 697-6070

13483 I-10 West

San Antonio, TX

78260

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253 Reviews of Freedom Chevrolet San Antonio

October 03, 2023

Received a call 3 hours after dropping off my car to be told they did not have a technician to do the job. In fact, they were behind a week. A waste of time and money!! More

by Gib200407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda
Report | Print
Oct 17, 2023 -

Freedom Chevrolet San Antonio responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced in the attempt to get your vehicle serviced with us. I would like an opportunity to fix this and to earn your business, please contact me at (210) 697-6081. I look forward to speaking with you. Paul Patina, Service Manager

Helpful
October 01, 2023

I was very impressed with my new service writer John JR Wright. He made sure I was well taken care of and made sure my car was fixed in a timely manner. I loved how he also kept me in the loop on all aspe More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John JR Wright, Angel Andino
Report | Print
Oct 03, 2023 -

Freedom Chevrolet San Antonio responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Helpful
September 29, 2023

Excellent service and people. The jobs were done right the first time. There’s reasons why I haven’t gone to any other dealership for nearly 30 years now. More

by jwg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle, Luis, Digital AirStrike, Angel Andino
Report | Print
Oct 03, 2023 -

Freedom Chevrolet San Antonio responded

Freedom Chevrolet appreciates your kind words and is grateful for your patronage. We hope to have the pleasure of serving you again in the future!

Helpful
September 28, 2023

Service Advisor, Jesus, was very professional, courteous and knowledgeable in providing me excellent customer service. THANK YOU JESUS! More

by reuben.knape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Oct 03, 2023 -

Freedom Chevrolet San Antonio responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Jesus went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

Helpful
September 28, 2023

Good attention by Kristin. ...Loss of technician slowed up process. No joy on trans. problem. More

by Noel Osborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
Report | Print
Helpful
September 17, 2023

Great service, John Wright my service advisor checked me in right away. John answered all my questions and the time he quoted me was the exact time it took to get my car back to me. More

by Jndplacier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wright
Report | Print
Sep 19, 2023 -

Freedom Chevrolet San Antonio responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that John went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

Helpful
September 14, 2023

Non-Professionals, 10 days after quote me the repair and let me know if the extended warranty applied. More

by Enrique Gutiérrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesús, Digital AirStrike, Angel Andino
Report | Print
Sep 14, 2023 -

Enrique Gutiérrez responded

Very but service!!!

Helpful
September 13, 2023

Service is always in point! Angel is my go to service advisor. They never try to upsell extra services. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Report | Print
Sep 19, 2023 -

Freedom Chevrolet San Antonio responded

Thank you for your positive feedback! We're pleased to hear that you consistently have a great service experience with us and that Angel is your go-to service advisor. Thank you for choosing us, and we appreciate your kind words!

Helpful
September 13, 2023

Linda was very helpful and was very pleasant to talk with. It means a lot. More

by coopbass53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Report | Print
Sep 16, 2023 -

Freedom Chevrolet San Antonio responded

That's great to hear! We're so glad Linsa was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

Helpful
September 12, 2023

Freedom Chevrolet personnel were very couteous and helpful before, during and after my service visit. Thank you very much. More

by aljan43
Service Communication
Recommend Dealer
Yes
Employees Worked With
John J. R. Wright., Angel Andino
Report | Print
Sep 19, 2023 -

Freedom Chevrolet San Antonio responded

Thank you for the Five-Star review and for choosing Freedom Chevrolet. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

Helpful
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