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Freedom Chevrolet San Antonio

San Antonio, TX

4.0
402 Reviews
Call Dealership (210) 697-6070

13483 I-10 West

San Antonio, TX

78260

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402 Reviews of Freedom Chevrolet San Antonio

December 15, 2023

Sales person was great. Brian in finance was great until we had a problem. Brian corrected address for our title to be mailed to. When we did not receive it I spoke to Pa More

by Nascar7840
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Digital AirStrike, Angel Andino
Report | Print
December 09, 2023

Ridiculous wait time for a simple oil change today! I waited for over 6 hours More

by C.P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
She didn't add her name to my receipt
Report | Print
Dec 12, 2023 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback about the long wait time to have your vehicle serviced with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Paul Patina, Service Manager ppatina@freedomchevy.com

December 08, 2023

Very professional, and very polite, service was excellent was able to get my vehicle service in a few hrs. Thanks you freedom chevy. More

by Sdshipps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Report | Print
Dec 12, 2023 -

Freedom Chevrolet San Antonio responded

You're most welcome! It's always a pleasure to hear that we've provided excellent service. Thank you for your kind review and for choosing to do business with us.

December 07, 2023

I feel like my car wasn’t fixed and oil wasn’t changed because the dash board still says oil needs to be changed More

by mumina688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
she was very rude , Angel Andino
Report | Print
Dec 09, 2023 -

Freedom Chevrolet San Antonio responded

Thank you for bringing this to my attention. I apologize for this inconvenience you experienced after your service visit with us. I would like an opportunity to address your concerns and to earn your business, please contact me at (210) 697-6081. I look forward to speaking with you. Paul Patina, Service Manager

December 05, 2023

Overall it was a pretty Good service but it is definitely highly pricey for the amount of work my truck required More

by Julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda R, Angel Andino
Report | Print
December 02, 2023

Bought my truck here and gave me a great. Deal so came back when had a problem When spoke directly to service rep he gave me a great discount for online repair which made it worthwhile t More

by banran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Report | Print
Dec 05, 2023 -

Freedom Chevrolet San Antonio responded

It's fantastic to hear that Freedom Chevrolet provided you with a great deal when you bought your truck and also offered a significant discount for your repair service. Thank you for your business and the 5-stars!

November 29, 2023

Today they were very busy and still managed to get my vehicles service done ahead of the estimated time of completion. More

by Highlandertexan.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, Angel Andino
Report | Print
Dec 01, 2023 -

Freedom Chevrolet San Antonio responded

We are thrilled to hear that you had an excellent and timely experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

Freedom Chevrolet is an excellent dealership. The staff is very professional and friendly and they do great work. They also feature certified GM mechanics. More

by david.william.carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle, Angel Andino
Report | Print
Nov 27, 2023 -

david.william.carr responded

I would recommend Freedom Chevrolet to any Chevy enthusiast that wants to ensure their vehicles are cared for properly. Thanks for taking care of me and my 2019 Chevy Trail Boss.

November 26, 2023

Thank you for being friendly, helpful, kind. Once you arrive, you get greeted you walk in and they help you right away they let you know how long it will take and if your vehicle needs somethin More

by sonja1057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda , Angel Andino
Report | Print
Nov 30, 2023 -

Freedom Chevrolet San Antonio responded

It's incredible to hear about your long-standing loyalty and positive experiences with Freedom Chevrolet since 1995! Consistent friendliness, helpfulness, and prompt assistance from the team upon arrival truly showcase our commitment to customer service. The fact that we keep you informed about your vehicle's needs and offer options for servicing, even if it's scheduled for later, speaks volumes about our customer-centric approach. Despite changes in the building and employees, it's amazing that the service quality has remained consistently excellent. Thank you for your loyalty and business!

November 15, 2023

Could have had better communication from the service advisor. Slow to respond, if at all. More

by randy.bush57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Nov 21, 2023 -

Freedom Chevrolet San Antonio responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (210) 697-6000. I look forward to speaking with you. Paul Patina Service Manager (210) 697-6000 ppatina@freedomchevy.com

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