Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Freedom Chevrolet San Antonio
San Antonio, TX
402 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
402 Reviews of Freedom Chevrolet San Antonio
October 20, 2023
Staff was Very helpful, engaging, and friendly. They gave us Great service and answered all our questions—-even washed the car for us without our request and at no charge. They gave us Great service and answered all our questions—-even washed the car for us without our request and at no charge. More
by Gdwhiting
Employees Worked With
Angel Andino
October 15, 2023
Fast courteous service . .. no appointment needed . Recommend this dealership to anyone needing emergency services done. Older gentleman was very polite and took care of ever .. no appointment needed . Recommend this dealership to anyone needing emergency services done. Older gentleman was very polite and took care of everything that we needed .Thanks ! More
by fichita59
Employees Worked With
Anglo older gentleman
October 15, 2023
Service advisor Angel Aldino, is one I recommend. He really got the job done for me and my car and was attentive to my concerns of my vehicle even helped me out with extra concerns and a better total He really got the job done for me and my car and was attentive to my concerns of my vehicle even helped me out with extra concerns and a better total pricing for my pocket. I don’t think many people will go the extra mile but Angel sure did that. Angel, thank you for the patience & consideration. 🫡 More
by Rangelk1986
Employees Worked With
David from parts department. Good guy!, Angel Andino
October 13, 2023
Our 2021 truck was brought in for the back wheel locking up while moving. The service department sent a video of their "inspection". The camera was unclear, loud noises from the garage throughout and we co up while moving. The service department sent a video of their "inspection". The camera was unclear, loud noises from the garage throughout and we couldn't understand what he man was saying. What we could hear was his counterpart said "I don't know why I xxxxing listen to you xxxxx." We were told that they would take the differential apart and let us know what they found. They did not do that. We reminded them that the differential would still be under the 5 year 60,000 mile powertrain warranty. We also informed them of a service bulletin (21-NA-275) that was released concerning this issue we were presenting, to which they quickly said oh its not that but did not inspect for it. We called repeatedly throughout the day and no one called back. Then in the late afternoon one of the ladies who answered dismissed us as if we were bothering her. She said she would talk to service to find out what happened and then call us back. That did not happen. We called again, 15 min hold. Called again the lady that answered said she would walk back and tell them to answer, that did not happen. They ended up taking the differential apart and cleaning it, but apparently no inspection or at least didn't tell us what they found. When I called another garage to tell them the symptom of the vehicle they said, "that's not good". Clearly recognizing there is an issue with the truck. At this point we have the truck back after no diagnosis. I am hoping that there is not an accident while it's being driven. At this point if something happens while we are on the road I am holding Freedom Chevrolet responsible for their irresponsible and inadequate service department that displayed unprofessionalism and horrendous communications skills (along with all other employees involved with this case). More
by hm
Employees Worked With
Digital AirStrike, Angel Andino
October 03, 2023
Received a call 3 hours after dropping off my car to be told they did not have a technician to do the job. In fact, they were behind a week. A waste of time and money!! told they did not have a technician to do the job. In fact, they were behind a week. A waste of time and money!! More
by Gib200407
Employees Worked With
Linda
