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Freedom Chrysler Dodge Jeep Ram North by Ed Morse

Sherman, TX

4.3
871 Reviews
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2300 US-75

Sherman, TX

75090

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Showing 871 reviews

July 14, 2025

Dean Stroope sold us a grand Cherokee, took it to our trip to Chattanooga Tennessee. Got 26.3 mpg, most all of it highway miles. Comfortable and smooth driving. Thanks Dean for helping us get this car. More

by Wilson.susan.e
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Ahern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Stroope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Thank you for your wonderful review, Susan! We're thrilled to hear that you're enjoying your Grand Cherokee and had a great trip to Chattanooga. It's fantastic to know you achieved great fuel efficiency and found the ride comfortable. Dean is an asset to our team at Freedom Dodge Chrysler Jeep RAM North - Sherman (STCR), and I'm glad he could assist you. We appreciate your support and look forward to seeing you again! Safe travels! Sincerely, The Freedom Dodge Chrysler Jeep RAM North - Sherman Team

July 12, 2025

I had a fantastic experience that was both pressure-free and hassle-free. I worked closely with John in sales, who took the time to answer my questions and understood my concerns and unique circumstances re More

by Frankmarrero
Recommend Dealer
Yes
Employees Worked With
Blake Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Thank you, Frank! We’re thrilled to hear that you had a fantastic experience at Freedom Dodge Chrysler Jeep RAM North - Sherman. It's great to know that John was able to assist you and address your questions and concerns regarding leasing a Jeep vehicle. We appreciate your patience and understand your circumstances. Should you decide to proceed, we look forward to welcoming you back and ensuring you have another exceptional experience. Safe travels, and we hope to see you soon! Sincerely, The Freedom Dodge Chrysler Jeep RAM North - Sherman Team

October 31, 2024

I had my 2017 Dodge Ram 1500 in for some warranty work. These guy’s especially Micah was top notch. They kept me informed of the progress on my truck. Had to wait a little longer than I wanted to but no fa More

by OLDMANRDNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICAH SPRINGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Thank you for your feedback! We're glad to hear that Micah and our team at Freedom Dodge Chrysler Jeep RAM North provided you with top-notch service during your warranty work on your 2017 Dodge Ram 1500. We appreciate your understanding regarding the wait time, and we’re committed to resolving the parts issue smoothly. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Freedom Dodge Chrysler Jeep RAM North - Sherman Team

February 10, 2024

There is no callback to my inquiry and I don't know what I have to complete this review if no one calls me back. More

by scrosbie2
Recommend Dealer
No
Employees Worked With
Carlos Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Max Mantooth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Nance
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Kloor, Michael Callahan, Nick Carver
Feb 13, 2024 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Thank you for your feedback. Here at Freedom Dodge Chrysler Jeep RAM North Sherman, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth Sincerely, The Freedom Dodge Chrysler Jeep RAM North - Sherman Team

January 21, 2024

Absolutely the best around! We love doing business with Casey at the used house! Vince was my actual dealer not sure if he’s still there but 5 stars More

by krmyers1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince was who sold me the car
Jan 24, 2024 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Thank you so much for the 5-star feedback! It was a pleasure working with you and we hope to see you in again soon. Sincerely, The Freedom Dodge Chrysler Jeep RAM North - Sherman Team

November 30, 2023

Freedom Chrysler Dodge is our #1 stop, we will never trust anyone else but them . More

by teresawhitley07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICAH SPRINGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Freedom Dodge Chrysler Jeep RAM North - Sherman Team

August 25, 2023

The service department at Freedom has been hit or miss for the last ten years. After a simple oil change today and the "multi-point" inspection, I decided to check the filter myself when I got home after More

by lostin75058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CHELLSEY LOPEZ
Aug 29, 2023 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Freedom Dodge Chrysler Jeep RAM North - Sherman

August 02, 2022

I’ve waited on posting this review in hopes that this particular Freedom by Ed Morse would carry through with its promises. I am rating two stars based on price and value of my trades. The customer servi More

by eric76692
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bird
Aug 04, 2022 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Thank you for taking the time to share your recent experience at Freedom Dodge Chrysler Jeep RAM North - Sherman (STCR). We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Freedom Dodge Chrysler Jeep RAM North - Sherman

Aug 11, 2022 -

eric76692 responded

Thank you for following up, I will try calling tomorrow. Is there someone specific or a certain department I need to follow up with? I didn’t see on the response who to contact.

Oct 29, 2022 -

eric76692 responded

Still get sent to someone's phantom voicemial whenever I call... I've yet to get called back... Money for the canceled third party warranty has yet to be returned to me even though I was notified the policy was cancelled. I call in to speak with the accounting clerk and they wouldn't even transfer me to her and said she does all business by email. Even though I have called in before to talk to her.... This is beyond ridiculous.

Oct 29, 2022 -

eric76692 responded

ITS BEEN MONTHS SINCE ALL THIS BEGAN!

June 06, 2022

I had my car in for a check before a long trip and they said it was good to go. Upon my return I noticed that it was several 1000 miles over the oil change and I was having coolant issues with it. They the More

by val.a.leger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 09, 2022 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Thank you for this review! We really appreciate your business. Sincerely, Freedom Dodge Chrysler Jeep RAM North - Sherman

June 05, 2022

Had a very good experience. They took the time to explain and install what I needed in my vehicle. More

by azaredlazcano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JD
Jun 08, 2022 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Freedom Dodge Chrysler Jeep RAM North - Sherman

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