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Freedom Chrysler Dodge Jeep Ram North by Ed Morse
Sherman, TX
868 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Verified Customer
Helpful April 27, 2022
Quick, easy, and painless. I was in and out of the dealership in about 1 hour. Everyone there made me feel like I was family. I’ll buy another vehicle from them!! I was in and out of the dealership in about 1 hour. Everyone there made me feel like I was family. I’ll buy another vehicle from them!! More
by hoskins0019
April 26, 2022
Micah Springer did a great job taking care of my jeep and keeping me updated on the progress of the repair. keeping me updated on the progress of the repair. More
by deeoglesbee
Employees Worked With
April 25, 2022
Buying the car was enjoyable. My salesperson was knowledgeable and friendly-as was everyone there. I have 2 issues. The car smelled a little like smoke so I asked him about it, he My salesperson was knowledgeable and friendly-as was everyone there. I have 2 issues. The car smelled a little like smoke so I asked him about it, he said he did not smell anything. After I got it home the smoke smell got stronger and stronger. So I took it in to a dealer to run a machine on it and that helped. But honestly Bird, my salesperson, should have known if it was a smokers car and been honest. Second thing- less than one week after my purchase one of my tires blew. As suggested by the tire place, I left a voicemail and texted Bird. He always responded within seconds when I was looking to buy the car, now-no reply. I also left a message at "the front desk" for him to call me. Not a call, not a text, nothing. So as usual, happy with the sale but not happy that he/they were not willing to help afterwards. Text and voicemail to Bird was on 3/18. (as well as message with a live person) today is 4/25. 3 stars for before and at the sale, minus 2 for no help after the sale. More
by SMCCLENDON
Employees Worked With
Bird
April 24, 2022
I came in with a problem with my steering wheel and suspension. I gave the parts department my name and contact information to be pulled in their nationwide system. $150 just to put my jeep on the ja suspension. I gave the parts department my name and contact information to be pulled in their nationwide system. $150 just to put my jeep on the jack to have a look! Didn't tell me that parts needed were on a recall list and did not note that I bought max care insurance with my jeep and gave me an estimate for full cost of parts and labor. So glad I went elsewhere to have a second look. The other Jeep dealership picked up on recalled parts and extra insurance that saved me a lot of money. Disappointed in Freedom CDJ to be honest, More
by Dagbobcat13soccer
Employees Worked With
April 22, 2022
The dealership and service team are always working to ensure my vehicle needs are completed in a timely manner. ensure my vehicle needs are completed in a timely manner. More
by bermanroberson
Employees Worked With
April 20, 2022
Great service very professional staff and have always taken care of me up tonthis point. taken care of me up tonthis point. More
by jasonflenniken
April 20, 2022
Service personnel met me quick and got my vehicle in the shop and returned to me in a very timely manner. shop and returned to me in a very timely manner. More
by timolin179
April 19, 2022
Very nice people the service manager Mika get me in at least minute for oil change least minute for oil change More
by brownrbs594
Employees Worked With
