Freedom Chrysler Dodge Jeep Ram North by Ed Morse

DO NOT BUY FROM THEM! I bought a brand new Durango from them. Not even a year later I call to find out if my tires are under warranty. And to schedule for a recall that I received a post card about. Well them. Not even a year later I call to find out if my tires are under warranty. And to schedule for a recall that I received a post card about. Well they refused to tell me if the tires are covered. They said i need to schedule an appointment and come in!!! They would not help me over the phone. I live 2 hours away. I would rather not drive 4 hours on a donut, if it is not needed. I spoke with 3 people. All want me to come in just to talk about if the tire is under warranty. I would much rather get my tire fixed local, then go in for the recall. Top it off, all 3 of them told me I did not have a recall. Why did I get a post card saying it is recalled? A simple Google search also shows it was recalled. When you spend so much money on a vehicle, you want to take care of it. Do yourself a huge favor, go somewhere else! They are not able to help you long term. Just the day if the sale. Don't walk. Run! More

BRAND NEW JEEP having major repairs! not acceptable! Not BRAND NEW JEEP having major repairs! not acceptable! Not sure or how the last person could her the putting in the reversing and idling but it's stil BRAND NEW JEEP having major repairs! not acceptable! Not sure or how the last person could her the putting in the reversing and idling but it's still there. Besides having lunch and leaving full drinks behind in the client's vehicle we might can get this issues resolved. I should not be having issues with a brand new Jeep especially like the last repair. More

Thanks a billion James Guerrero and Freedom Dodge by Ed Mors Highly recommended, great car salesman, customer service & works with any situation. Thanks James, for going above & beyond for me & my family! Awesom Highly recommended, great car salesman, customer service & works with any situation. Thanks James, for going above & beyond for me & my family! Awesome dealership! Ask for James at Freedom Dodge! More

Unprofessional I do not recommend this dealership to anyone the sales person and the managers are very unprofessional they say that they will put you in a vehicle an I do not recommend this dealership to anyone the sales person and the managers are very unprofessional they say that they will put you in a vehicle and that’s a lie I was with the sales guy and I guess his manager called him and told him something he did not even reply one word to me he just walked off and left Standing there like a piece of trash and when I walked to my car I realize that he had the keys to my car..He didn’t even have the courtesy to give them back to me I had to ask him for them I guess he wanted me to walk home!👎🏼 More

Worst dealership in Dallas Went in to test drive a two door Jeep Wrangler and had the worst experience I had ever had trying to purchase a vehicle. I was treated very nice till Went in to test drive a two door Jeep Wrangler and had the worst experience I had ever had trying to purchase a vehicle. I was treated very nice till it came to sitting down at their desk to write up some paper work. The sales manager took over and was trying to rush us into just signing for the vehicle and pushing us out the door. As soon as I mentioned the word "negotiate" his demeanor changed and said that they do not negotiate. I tried to mention what I found the vehicle going for at another dealership and he just said no and tore up the paper work and walked away. I ended up finding the exact same Jeep for the price I wanted the following month at Dallas Dodge Chrysler Jeep Ram. More

Stay away from this Service Dept Stay away from this dealerships Service department. Completely unprofessional and unethical. Had vehicle in service for 2 weeks before "diagnostics" Stay away from this dealerships Service department. Completely unprofessional and unethical. Had vehicle in service for 2 weeks before "diagnostics" even run. Upon "diagnostic" results, it was determined a $715 "fix" would resolve issue. After "fix" issue was not resolved and exactly the same as before. Upon 2nd "diagnostics" it was determined that "fix" would require another $785 "fix". Fool me once , shame on me, fool me twice...you know the deal. Stay very far away from these thieves.... Merry Christmas! More

Great service This is a great dealership. I’ve dealt with this dealership multiple times and I always leave satisfied. The salesman Carlos Gutierrez is great he’s a This is a great dealership. I’ve dealt with this dealership multiple times and I always leave satisfied. The salesman Carlos Gutierrez is great he’s always a huge help. I highly recommend this place to anybody ! More

Awesome experience!! I definetly recommend coming here for your next Jeep.. James treated me and my wife like family.. Carlos was very helpful as well, they both went abov I definetly recommend coming here for your next Jeep.. James treated me and my wife like family.. Carlos was very helpful as well, they both went above and beyond to help us find what we were looking for.. Thanks guys!! More

Excellent Customer Service Had a great experience at the dealership. Everyone was nice and Carlos was very helpful and answered all of my question I had. I highly recommend this Had a great experience at the dealership. Everyone was nice and Carlos was very helpful and answered all of my question I had. I highly recommend this dealership. More

Great experience Outstanding Customer Service. Love my Jeep Grand Cherokee. Will definitely recommend Carlos to my friends and family and I will definitely be back for Outstanding Customer Service. Love my Jeep Grand Cherokee. Will definitely recommend Carlos to my friends and family and I will definitely be back for any service that is required. More