Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center
Sherman, TX
449 Reviews of Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center
Freedom Chrysler Dodge is our #1 stop, we will never trust anyone else but them . trust anyone else but them . More
The service department at Freedom has been hit or miss for the last ten years. After a simple oil change today and the "multi-point" inspection, I decided to check the filter myself when I got home after for the last ten years. After a simple oil change today and the "multi-point" inspection, I decided to check the filter myself when I got home after all I was told when leaving was that I was ready to go. If a simple cabin filter was not checked, it only leaves me to wonder what other short cuts were taken. I did not deal with Chris Landino personally but he is the service manager here. More
I had my car in for a check before a long trip and they said it was good to go. Upon my return I noticed that it was several 1000 miles over the oil change and I was having coolant issues with it. They the said it was good to go. Upon my return I noticed that it was several 1000 miles over the oil change and I was having coolant issues with it. They then after I noticed did the oil change service once I requested it and had my car warranted for some other work that I was satisfied with. More
Professional, courteous, punctual, and personally involved with all my service needs be it warranty or not. involved with all my service needs be it warranty or not. More
I've answered this already. My neighbor gets an oil change for his chevrolet and get a wash as part of the service. Dodge doesn't. I e owned several dodges. My neighbor gets an oil change for his chevrolet and get a wash as part of the service. Dodge doesn't. I e owned several dodges. More
Always greeted quickly and serviced professionally. Details for my vehicle needs are explained clearly and precisely. Details for my vehicle needs are explained clearly and precisely. More
This shop is a very nice and clean every time we come in. .The employees are always very curious and professional, I would recommend them to my friends. Keep up the good work guys. We will see you next time. .The employees are always very curious and professional, I would recommend them to my friends. Keep up the good work guys. We will see you next time. Thanks More
UPDATE: Finally got a call this morning after posting this with update and fix, that is all I wanted and needed, but seriously Freedom, step it up. I have been a customer for 15+ years, you have big shoe this with update and fix, that is all I wanted and needed, but seriously Freedom, step it up. I have been a customer for 15+ years, you have big shoes to fill taking over from Hoyte and this is the second time in a year you have dropped the ball since I made this Jeep purchase. This should not have taken 4 days, but I do sincerely thank you for getting this fixed and I will try with you again in the future and hope for the best. Dropped my 2021 Jeep off the morning of 5/22 (driver door panel not working), now 4 days later and no idea when I'm getting my Jeep back. I have received no communication from the Service Dept. I've called the last 2 days to get some sort of update, only to receive an "umm, oil and tires done, but no notes on door panel". Yesterday, I was to get a call back from Clay after he would talk to the tech and no call back of course. This is a RHD mail jeep and I have now been out of work for a 3rd day. PLEASE, FIX MY JEEP. I should not have to submit a one star review to get something done, but for the second time in a year, that seems to be the only remedy to get someone to pay attention. More