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Freedom Chrysler Dodge Jeep Ram of Lexington
Lexington, KY
274 Reviews
Who are we? We are a dealership that specializes in all things Chrysler, Dodge, Jeep, and Ram. That includes helping those who need to get one of these premium vehicles as well as those who need the right maintenance care for their vehicle needs.
On top of that, we are also a team of highly skilled and friendly professionals who always look to keep our Lexington, Richmond, and Georgetown, Kentucky, drivers satisfied with the assistance and services they receive.
Whether you are looking for a new SUV, a reliable pre-owned pickup truck, or just a place where you can bring your vehicle for top-notch service care, we have you covered here at Freedom CDJR of Lexington.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 274 reviews
December 08, 2012
Place was awful for many reasons. Would avoid if possible. Misdiagnosed my car several times and charged me for the misdiagnosis replacement parts. Took me several tows to the shop, all at my expe possible. Misdiagnosed my car several times and charged me for the misdiagnosis replacement parts. Took me several tows to the shop, all at my expense, before they got it right (I hope). More
by Holly111
Employees Worked With
Don't know
Helpful February 25, 2012
BUYER BEWARE!!!!!!!! I wish I could have a negative zero for his dealership. BUYER BEWARE!!!!!!!!!. I recently purchased a 2006 car and the first day I drove the car off the lot after the purchase I begin for his dealership. BUYER BEWARE!!!!!!!!!. I recently purchased a 2006 car and the first day I drove the car off the lot after the purchase I begin to hear a strange noise that I think is a tire problem, not a big problem right? So I thought, I call my sales person and describe the noise and simply ask do you mind if I brought the car in and have the service department take a look at the car. I did not ask for any repair work but only to "PLEASE HAVE THE SERVICE DEPARTMENT TAKE A LOOK AT THE CAR" . I only needed a service tech. to listen and and let me know if there is a problem, I did not ask for any repair only to listen to the sound coming for the car. My sale person calls me back and states the the car was sent through the service dept and no problems were found and if the brakes were bad the brakes would have been replaced prior to the sale and there is nothing he or the dealership could do. I remind everyone again reading this review that my request was less than 24 hours of driving off the lot and all I wanted was a service person to listen to the noise that I thought was a tire problem . During any conversations with my sales person I never, never once ask about my brakes only to listen to the sound the car was making The sale person explains I am only the messenger. What in the xxxx does that mean customer "YOU" that Freedom Dodge has a service department that will not support YOU the customer with a simple request? I still like the car the I purchased but I feel that the dealership won't and will not support "YOU" the customer after the sale. Service to me is the corner stone of a successful dealership and this dealership lacks the support to "YOU" the customer. I will have the car checked and repaired if needed but not for the group. More
by BMarksbury
Employees Worked With
Leon
September 21, 2011
My experience with freedom was very good, I walked in and told Tony Venegoni my salesman what I was looking for and he took me to the truck I bought after one test drive. The price was good and fair. I would told Tony Venegoni my salesman what I was looking for and he took me to the truck I bought after one test drive. The price was good and fair. I would recommend Tony and Freedom for your next purchase. More
by ghobson
Employees Worked With
Tony Venegoni
January 25, 2004
Bought a 2004 Jeep Liberty, Sales was excellent, finance department excellent and the Sales Manager also a big Thumbs Up. If you need a new Jeep see Jeff great sales guy. Much better to deal with than whe department excellent and the Sales Manager also a big Thumbs Up. If you need a new Jeep see Jeff great sales guy. Much better to deal with than where I bought my previous car, check out my other posts. More
by sdmuk99
Employees Worked With
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