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Freedom Ford by Ed Morse

Greenville, TX

4.5
135 Reviews
Located in Greenville, TX, Southwest Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Southwest Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 888-857-1374 for your No-Obligation Internet Price Quote from our Internet Department.
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4001 I-30 Frontage Rd

Greenville, TX

75402

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Showing 135 reviews

August 26, 2023

Jeremy Langsford is a great service writer that cares about the Freedom costumers. His expertise on Ford products is the best I have ever seen. Thanks to him I was able to make my appointment in AR and More

by bassmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermany Langsford
August 22, 2023

The work done to my vehicle was a recall issue and a non adjustable driver seat. Both were handled in a timely manner. The service manager/contact was friendly and professional. More

by filup58
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeremy Lundsford. 5 stars
August 07, 2023

They were very kind courteous very knowledgeable always kept us informed to what's next thank you More

by sammybennett1947
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

I have always received great service and honest upfront answers. The sales, service and body shop staff are very knowledgeable and friendly. They seem to care deeply about taking care of my auto needs. More

by jeffjhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Dove
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Service dept, is good and, if something is amiss, will make it right, Todd, Brandon, and Heather were great. Thanks folks2 More

by emh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd, Brandon, and Heather
July 10, 2023

This is the 4th vehicle I have purchased from this dealership. I have been pleased each time with the transactions. The staff is always very nice to work with and gets the paperwork together in a time More

by Fcdoan1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Ledbetter
June 13, 2023

MY LINCOLN MKX NEEDED HELP WITH THE A/C, SHOCKS/STRUTS AND IT GOT IT! WELL ORGANIZED, COMPETENT IN THE OFFICE AND IN THE SHOP. THANKS TO HEATHER, CRAIG AND THE TEAM. More

by DUTCH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HEATHER, CRAIG
June 01, 2023

Exceptional service with a personal touch! I have complete confidence in Freedom Ford's integrity from the point of sale to every oil change and service visit. More

by larrybriscoe
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mr. Delzell
Jun 01, 2023 -

larrybriscoe responded

Freedom Ford by Ed Morse Jun 1, 2023 larrybriscoe Exceptional service with a personal touch! I have complete confidence in Freedom Ford's integrity from the point of sale to every oil change and service visit.

June 01, 2023

Service manager Todd Delzell & Service advisor Heather Bobenhausen were fantastic. They both went out of their way to get my vehicle serviced and back to me as quickly and professionally as possible. They More

by Jeff Hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Delzell & Heather Bobenhausen
January 18, 2023

Bought a vehicle from them on the ad it said no accidents and found out airbags were deployed and title came back as salvage now I’m stuck with a vehicle that’s only worth 25 percent of what I purchased it f More

by Kimrogers072
Recommend Dealer
No
Employees Worked With
Amanda Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.