Can I give zero stars?
Do NOT go here. Seriously. Save yourself the headache!
Less than a year ago, I went here to get a car. People had told me they worked with people with bad credit, so I was optimistic.
Right away I was shown a beautiful 2016 Altima. Trouble was I had no real down payment to put towards it.
I came back a few days later with money, and they said they’d sold the car and now financing was going to be trouble since the banks had already approved me for that car and submitting a request for another would confuse them.
When they thought they had a car for me, they asked if I could put MORE money down. The bank would approve it then they said.
Nope. Still not approved.
Several more times they suggested other vehicles and down payment amounts, each time increasing the amount the bank claimed they wanted.
By the time they showed me a xxx Sebring, I had been there for 8 hours at only 1 week post op from abdominal surgery. I was exhausted and I gave in. I had no other car and thought with my poor credit this was the only option.
I drove home and noticed immediately that the car stank of cigarettes (which went away after changing the air filter... you didn’t even change the air filter guys?), and the brakes were bad. Nobody noticed? No, they noticed but didn’t care.
I also saw the oil change light come on the next morning, and my tire pressure sensor was blinking but someone had covered it with black tape.
I called the next morning to complain about the brakes and oil change. The service team offered to take care of it free. The people in the service center are the only good thing about that place. The guy who worked with me didn’t try mansplaining at all which I appreciated.
Upon further inspection of the car, I noticed rust on the trunk lid which wasn’t disclosed to me and that factored in should have reduced the price.
They convinced me to do an 18 month loan with 20% APR because of my credit. They never told me who the loan was through and how to make extra payments or anything.
Late January I decided that after spending $600 in that month alone to repair the vehicle and have it towed around town, enough was enough.
This trash car had to go.
People kept referring me to St J Auto (go there instead and tell Nina that Crystal sent you!) so I went. without any bs trying to score more from me on a down payment or the bait and switch bullshirt I got from Freedom, I drove home in a matter of 2 hours with a 2015 Optima with barely 30k miles on it.
Oh, and my payment for the Optima? $20 less a month which is huge for a single mom of 2.
Run, don’t walk, as far away from Freedom Nissan as you can. Go to St J and get free inspections with your car. It’s worth the drive. Trust me!
Also when I went to trade the Sebring, the finance people never returned Nina’s calls and gave me attitude when I contacted them for a payoff.
Well, if you want people doing business with you, maybe don’t screw them over. Just a suggestion.
Let’s hope they refund my last car payment that they refused to cancel until the payoff check for the car was received which I get, except it’s been almost two weeks.
Can I have that money back, or are you going to make me wait another two weeks or more for what is mine?
Thanks a bunch guys. :eyeroll: