My first experience with Freedom Nissan was not an enjoyable one, although Christie was great. She was fun to work with and very patient. Test drive: vehicle had to be jumped (understandable in cold temps), we get in and the back seat was a mess with flipped up truck space. Fine, that can be taken care of. Drive was nice; liked the car. I asked about the battery when we got back and was told it probably needed a new one. It was also noted that the vehicle was not inspected and needed another part. We were assured it was ok for 10 days without an inspection, but I wasn't comfortable with it; doesn't seem like best practice to to me and cars should be tip top, all issues addressed and inspected before advertising them for sale. We seal the deal and drive off anyway.....that night, dead battery. They picked it up on a flatbed but geeze, if you think "it probably needs one" then just change it prior to sale. To shorten this up, we were without the vehicle for just over two weeks while they worked on other things, were not happy with the inconvenience and did not feel like a priority (they did deliver it back to me when done). I'd feel better about the whole thing if we were told "Look, it needs this, this and this. Leave it here and come back when it's ready." No replacement vehicle, no incentives because "we're in a pandemic". Again, Christie was great about communication and having patience, I just feel vehicles should be ready off the lot before getting a price tag is put on and what we experienced was not a professional practice for the owners/GM.