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Freehold Ford

Freehold, NJ

4.7
784 Reviews

3572 Rte. 9 S

Freehold, NJ

07728

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Showing 784 reviews

October 27, 2025

Sebastian was wonderful! And Dennis was a pleasure as well. Happy with our interactions with both! Loving our Bronco Sport!!!!!~ More

by Dmbarnes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Ippolito
October 21, 2025

I walked into freehold ford was greeted by an incredibly friendly and respectful staff nick and the whole management team went above and beyond all expectations you could imagine friendly courteous respectf More

by jtpsaxony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaclyn Spidaletto, John Marotta Jr., Mike Goldstein, Nick Genovezos
September 19, 2025

I reached out to Freehold Ford about a Bronco Raptor that I saw online. Jaclyn promptly responded and answered all of my questions, to include ability to ship across the country to California. Jaclyn was sta More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaclyn Spidaletto
August 28, 2025

Freehold Ford, and their sales rep Sebastian Cerezo definitely defy the stereotype of the car buying process. Sebastian is professional, courteous, knowledgeable, patient, and follows up on all the det More

by The Captain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Cerezo, Dennis Ippolito
July 30, 2025

I feel like a valued customer here. The entire staff is professional, friendly, and thorough. I have been purchasing Fords since 1996 here. Mike, my sales person, was attentive, and rea More

by julietgonnella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Gemgnani, Shane Mager, Mike Goldstein
July 24, 2025

There are more honest dealerships around the area, spend your time at one of those. There's zero transparency in their negotiating, if that's what you want to call it. Every time I'm due for a new vehicle, More

by FranzHerman
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Yvonne Bermudez, Shane Mager
July 21, 2025

A professional, and curteous dealership. The sales person and manager were thorough and efficient. I would absolutely recommend Freehold Ford. More

by robert.r.neill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastiean Cerezo, Jaclyn Spidaletto, Shane Mager
July 15, 2025

Excellent service! From the time we called to the time our bronco was delivered! We LOVE our 2025 bronco heritage! We named her Ruby More

by pastrynum1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Marotta Jr., Yvonne Bermudez, Kenny French, Dennis Ippolito
June 16, 2025

Buyer Beware – Misleading Sales Tactics and Zero Accountability I’m deeply disappointed by my experience purchasing a Mustang Mach-E at this dealership. I feel completely misled and taken advanta More

by jbernicker1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dino Gemgnani, John Marotta Jr., Nick Genovezos
Jun 16, 2025 -

Freehold Ford responded

Dear jbemicker1, Thank you for taking the time to share your experience. We’re truly sorry to hear that your recent purchase of the Mustang Mach-E did not meet your expectations, and we sincerely apologize for the frustration and disappointment you’ve encountered. At Freehold Ford, we strive to ensure every customer feels informed, respected, and supported throughout their buying journey. We take this feedback seriously and are actively reviewing how we can improve the clarity of our sales process. We understand how important transparency is—especially for first-time buyers—and we regret any confusion or inconvenience this experience may have caused. Please know that your concerns have been shared with the management team, and we’re using this as an opportunity for coaching and development within our staff. Thank you again for your candid feedback—it helps us become better.

June 03, 2025

Bought a 2025 Ford Maverick from out of state and my experience with the whole team (including even the telephone receptionist) was just exceptional. They were all very nice and knowledgeable people to More

by Trains
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Gemgnani, Shane Mager, Nick Genovezos, Dennis Ippolito