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Freeland Chevrolet Superstore
Antioch, TN
769 Reviews
As one of the largest dealerships in the country, we offer a huge selection of new Chevrolets and used vehicles of all makes and models. Guaranteed lowest price, a 3-day return policy and friendly service are a few ways we aim to serve Nashville. Our 55 bay service center and parts department make sure we are ready to meet your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 769 reviews
Helpful April 20, 2023
Great response time and the entire deal was complete within 20 minutes over the phone. Enjoyable experience within 20 minutes over the phone. Enjoyable experience More
by mike.hoots
Employees Worked With
April 06, 2023
Great dealership to work with. Staff was friendly and service was on time. I will continue to bring my Equinox to Freeland for services. Staff was friendly and service was on time. I will continue to bring my Equinox to Freeland for services. More
by gin2194
Employees Worked With
Cydni
March 14, 2023
Service on the car itself was pretty quick. Had to wait on shipment of repair item but other than that timely repaired. Taylor is great to work with. Had to wait on shipment of repair item but other than that timely repaired. Taylor is great to work with. More
by kbb
Employees Worked With
February 10, 2023
Overall great experience from start to finish! Frank (Service Advisor) totally explained the whole service process to me. He was very professional, polite and considerate in taking extra care that Frank (Service Advisor) totally explained the whole service process to me. He was very professional, polite and considerate in taking extra care that all my concerns / issues with my vehicle were the Service Department's top priority. Every issue was totally addressed and completed to my total satisfaction! More
by Titan
Employees Worked With
Frank
January 05, 2023
Great Dealership! Very quick and respectful of my time. I will be back to buy all my cars from them! Ask for John Litchfield at Chevy. One of the nicest talented guys Very quick and respectful of my time. I will be back to buy all my cars from them! Ask for John Litchfield at Chevy. One of the nicest talented guys around. More
by Grossgod
Employees Worked With
December 30, 2022
Good service, high quality, they do the job fast and they try to accommodate to your needs try to accommodate to your needs More
by kalu_aldana
Employees Worked With
December 28, 2022
Let’s just say, I’m not happy. I took my car into Freeland Chevy Superstore, located in Antioch, TN, on Tuesday 12/20/22. I scheduled services because I needed a tune up, as well I took my car into Freeland Chevy Superstore, located in Antioch, TN, on Tuesday 12/20/22. I scheduled services because I needed a tune up, as well as noticed my check engine light and tire pressure sensor light was on as well. When I dropped the car off, I specifically told the tech (Cydni) that I brought it to the actual dealership so my sensors could be reset and lights cleared. At the time of drop off, she told me it would be an estimated $600 and should be ready the next day. I agreed to leave my car at that time. The next morning Cydni called me at 9:07 AM to inform me that based on “Chevy’s recommendations” I should replace my water pump and knock sensors in addition to the tune up, which would cost me around $1800. I told her I had not agreed to pay that and my knock sensors were just replaced a month ago so I was not going to buy new ones. At that time, I told her to forget the tune up and asked the price for just the water pump since that would clear my check engine light. She told me the price would then be $770. I agreed to that and asked how long it would take, seeing as I needed to go to work. Cydni told me it would take couple of hours. I said ok, that’s fine. Almost a week goes by with no communication from Freeland Chevy, partly due to the holiday. There was no compassion after explaining my inconveniences of missing family, and also having to spend way too much money on Uber and Lyft rides just go get to and from work. My check engine light is still on. The paperwork lists that the check engine light is “still on after repair due to customer decline full repair.” Really? With all new parts, a week without my car, $652.22 paid, $100.68 in Lyft rides, a $21.60 Uber ride, and a lonely Christmas later, my car is in the same condition it was when I dropped it off. I am definitely not happy about this. More
by TK
Employees Worked With
Cydni
December 25, 2022
Do Not buy from them! Dishonest. Lied about condition of truck. Said it went through used car inspection but somehow missing all 4 tire sensors, dash board light was on an Dishonest. Lied about condition of truck. Said it went through used car inspection but somehow missing all 4 tire sensors, dash board light was on and tried to cover up other damage . Luis the Manager handled it with a “ why are you calling? Guess this is a learning lesson.” I’m warning everyone take your business elsewhere. More
by Hjones
Employees Worked With
