Freeland Chevrolet Superstore

I was called by Steve Boyer to come in to get a car upgrade. Was not told that he wouldn't be in on the day I promised to come. Spoke with a Wesley who told me to go to the used car section. Without a upgrade. Was not told that he wouldn't be in on the day I promised to come. Spoke with a Wesley who told me to go to the used car section. Without asking me if i wanted a new or used car. My last purchase was a new car off the showroom floor. I waited on the lot 30 minutes before a salesman approached me for help.I told him no I have waited 30 minutes with no help.. I almost left when Steve Uria approached me and made the experience a lot different. I have been a faithful customer for years. This experience has given me second thoughts about doing business with Freeland again. When you.go to shop make sure you have a salesman name if not you maybe waiting for hours for assistance. If you do.decide to shop at Freeland request Steve Uria to assist you unless you have all day to wait. More

Five stars for the help in purchasing my new Dodge. The salesman and the finance did a great job. Thank you so much for making the process of purchase my new car. salesman and the finance did a great job. Thank you so much for making the process of purchase my new car. More

They charge a very high docking fee at this dealership I wouldn't buy a car from here and you wont know they charged you the highest fee possible till you done bought your car. I say shop some where else. wouldn't buy a car from here and you wont know they charged you the highest fee possible till you done bought your car. I say shop some where else. More

I couldn’t have asked for a better salesman, he did an amazing job in getting me into my new vehicle. I will definitely be recommending him to others. amazing job in getting me into my new vehicle. I will definitely be recommending him to others. More

Would not shop here 700 dollars in docking fees at this place. Shop elsewhere Thats the highest docking fee me or my bank has ever seen!! Please beware and ask if you dare buy a car from here how much th place. Shop elsewhere Thats the highest docking fee me or my bank has ever seen!! Please beware and ask if you dare buy a car from here how much they are charging you in dock fees. 700 is not acceptable!! Too too high. Normal dock fees anywhere from 200 to 500.!! More

Carlos was amazing but more important he was honest upfront and I really appreciated that. The time I was there he was very kind and courteous. At the end of the evening I pulled off with what I wanted upfront and I really appreciated that. The time I was there he was very kind and courteous. At the end of the evening I pulled off with what I wanted and how I wanted it..THANKS CARLOS!! More

If you buy a vehicle here use Carlos! HE is amazing! as far as the rest of the dealership i feel like i may have fallen through the cracks. I live an hour and 15 mins away and since buying this vehicle on far as the rest of the dealership i feel like i may have fallen through the cracks. I live an hour and 15 mins away and since buying this vehicle one month ago i have made about 10, 3 hr round trip drives to this dealership for financial paperwork missed initially, car maintenance for steering column issue as well as struts and sway bar pins that were dry rotted?? i was promised gas for all the extra driving multiple times and that was not followed through with, which is fine, but when things get messed up this bad and your customer is really trying to be as understanding as i feel i have been, just make it right. I had to make 2 trips just to purchase the car, financing had closed. The car i purchased w a loan totaling somewhere around 34,000 wasn't even detailed. even knowing they had the whole day to do it. I hope this makes it to the owner, who i have tried calling multiple times to provide some feedback on the lack of communication and issues i have had with his dealership, will see this and look into my poor service and correct these issues for future customers... I did speak w lead sales Mr. Pougnet who was very kind and seemed very understanding but still continued to have issues. I actually ended up having 3 loaner cars while my car was being worked on- i scheduled an apt mon afternoon at 3, they asked if i could bring it back first thing in am bc no one would be able to look at it, carlos got me into a loaner, it was tiny but all he could pull for me so it is what it is, they didn't even look at the car the next day, carlos had them write up a ticket Wednes at 2pm, that afternoon they called and had to order parts but were waiting to hear back from higher up. That loaner was electric, i didn't know i had a charger, live in a rural town w no charging docks, had no idea a normal outlet would take 3 days to charge and when i went out of town to charge it, the station was not working. sooooo, ran out of "juice" on my way to the dealership to recharge. completely my fault, and ignorance, but couldn't ya have at least told me how this works!! this just should have been higher priority with the many issues i had, i just feel like my buisness wasn't important and i was not taken serious. possibly because i wasn't "throwing a fit" Carlos, Just use Carlos, sales rep!! He was amazing More

Chris made the process smooth and easy! Very up front and open on every aspect. He understood my goals in getting a new vehicle and met those goals. I would def buy from Freeland and Chris again. open on every aspect. He understood my goals in getting a new vehicle and met those goals. I would def buy from Freeland and Chris again. More

Me parece que esta empresa es de las peores aquí en nashville, compre un carro cash, y pasado unos tres meses me dio algunas fallas, fui y me dijeron que ya no se podía hacer nada xq era un carro usad nashville, compre un carro cash, y pasado unos tres meses me dio algunas fallas, fui y me dijeron que ya no se podía hacer nada xq era un carro usado, ni siquiera el 1re cambio de aceite me hicieron, como en cualquier otro dealer, No los recomiendo, no son nada profesionales ni éticos, en especial al vendedor Humberto. More

Angie was a absolute pleasure to work with. We started chatting over the phone, she urged me to come in considering this was the last Silverado 3500 they had on the lot at the time and so I did. We met w chatting over the phone, she urged me to come in considering this was the last Silverado 3500 they had on the lot at the time and so I did. We met worked out all the numbers and I left with my dream truck. Richie Vanno More