Freeland Chevrolet Superstore

This dealership provided wonderful customer service. It was friendly and fast! We were able to buy the truck we wanted for the price we wanted...We will most certainly buy from Freeland again! was friendly and fast! We were able to buy the truck we wanted for the price we wanted...We will most certainly buy from Freeland again! More

When I first arrived at the dealership in the pre-owned side, my family and I walked in and we were not greeted at all. We we not acknowledged and told that someone would be right with us or anything. So t side, my family and I walked in and we were not greeted at all. We we not acknowledged and told that someone would be right with us or anything. So that was not a good feeling at all because plenty of people passed us and just let us sit there. I decided instead of leaving the lot completely, I would go to the New Sales lot and see if we got a better reception there. Once we pulled up and got out of our vehicle, Drew greeted us to see if he could assist.I explained to him what we had just experienced and that we weren't very happy with the customer service we had just received as potential customers. Drew gladly assisted us and even though he had to finish up on something at the other lot, he escorted us back to the pre-owned lot, showed us a couple of vehicles and then had us wait while he finished with a previous customer. That was all we wanted at first, was to at least get acknowledged like they wanted our business. So we waited and he took great care of us. I was very upfront about what range of payment I was looking for and what I had to bring to the table. I advised him that I didn't want to waste his time or mine, so I laid it all out to see if he could work out a deal. He took my info and was able to work out a great deal for me. I just came truly that day to shop and see what I needed to do to get into a vehicle and to see if it was even possible for me to get into a vehicle; not knowing that he got everything together where I was able to drive away with a vehicle that same day. It was only a year old and very good condition. He kept to the payment range I wanted to stay at. He didn't try to get over or tell us any untruths. I was very happy with customer service we received and he is what made us stay at this dealership and ultimately made a sale. If it wouldn't have been for his customer service and treating us like he cared, we would not have done business with this establishment. I will definitely refer my friends and family to him. Also the finance guy was great as well. I can't remember his name, but he took great care of me and made the process very easy. They both are a great asset to Freeland Chevrolet and should be commended for their customer service. More

I will recommend this dealership to any person because they have great customer service. Even with a low budget, they can work with you in order to have a dependable transportation. they have great customer service. Even with a low budget, they can work with you in order to have a dependable transportation. More

the staff at freeland are friendly and will go all the way to help you. I will continue doing business with them. thanks once again for given me a second chance owning a car again.that why i am grateful f way to help you. I will continue doing business with them. thanks once again for given me a second chance owning a car again.that why i am grateful for them. thanks mr.freeland, ms. susan nick rice and ms. joyce in the service dept. More

I feel that both these "Gentlemen" walked us through the experience of making this auto purchase with ease. That's not easily done!! I would highly and will recommend both to anyone looking for through the experience of making this auto purchase with ease. That's not easily done!! I would highly and will recommend both to anyone looking for a helpful purchase in the future. Your formula works. Keep up the good work!! R. Helmers More

My overall experience with this dealership has been great. Ms. Susan has always been extremely nice and very helpful with any questions or concerns I've had. Its obvious she really enjoys helping peopl great. Ms. Susan has always been extremely nice and very helpful with any questions or concerns I've had. Its obvious she really enjoys helping people. More

all the people i dealt with from the time i pulled in parking lot where very friendly. starting with the general sales manager whos name i cant remember. they worked as hard and as fast as they could to parking lot where very friendly. starting with the general sales manager whos name i cant remember. they worked as hard and as fast as they could to help me leave with the car i wanted. More

Mike Bush was my salesman. He did a great job and was very knowledgeable about the vehicle I ended up buying. Overall, I would rate the entire experience of buying at Freeland Chevrolet an A+! very knowledgeable about the vehicle I ended up buying. Overall, I would rate the entire experience of buying at Freeland Chevrolet an A+! More

Lee was a phenomenial salesman. My husband met with him he showed my husband complete confidence in closing the deal. Deal closed smoothly. AWESOME COMMUNICATION! he showed my husband complete confidence in closing the deal. Deal closed smoothly. AWESOME COMMUNICATION! More

My wife and I were looking a for an affordable family car. After doing some internet research, we figured out what we could reasonably afford and what fit with in our budget. We saw a couple of Impala's car. After doing some internet research, we figured out what we could reasonably afford and what fit with in our budget. We saw a couple of Impala's on the Freeland webpage that fit our budget, so we went to look at them. Drew was very professional, polite and helpful. After test driving a couple Impala's, we picked the one that we liked and purchased it. Drew was very straightforwards and when the time comes to purchase another Chevy, I will most likely enlist his services again. Why: 1. Customer service was prompt and polite. 2. The price was several thousand under competitors. 3. The experience was very laid back straightforwards and pleasant. More