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Freeland Chevrolet Superstore- Service Center

Antioch, TN

3.7
147 Reviews

147 Reviews of Freeland Chevrolet Superstore- Service Center

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March 14, 2024

Matt Gambrell did an amazing job of taking care of us. My truck was done before I could even make it back to my house! More

by Kris Getch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Dunning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Gambrell
Mar 14, 2024 -

Freeland Chevrolet Superstore responded

Hi Kris, We're thrilled to hear that Matt Gambrell provided you with such prompt and exceptional service! Thank you for sharing your positive experience with us. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your feedback and your business!

February 15, 2024

Freeland Chevrolet has an excellent team to work with. All Freeland Chevrolet personnel are extremely efficient and professional. Very pleasant service experience. More

by ddavey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Dunning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Nesbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Freeland Chevrolet Superstore responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team at Freeland Chevrolet. Providing efficient and professional service is always our priority, and we're glad we could make your service experience a pleasant one. If you ever need anything else, don't hesitate to reach out. We look forward to serving you again in the future!

January 28, 2024

To whom this may concern I’m A Frequent Customer at Bill Freeland Chevrolet I Purchased A 2016 Malibu (LT) jan2017 it has had its share of recalls &problems but when I take it in for a service and spend the More

by elonnteparrott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jan 28, 2024 -

Freeland Chevrolet Superstore responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jan 29, 2024 -

Freeland Chevrolet Superstore responded

We apologize for the inconvenience you've experienced at Freeland Chevrolet. Your feedback is important to us, and we appreciate your loyalty to the Chevy brand. Please reach out to Sean Grimes, our service manager, at 615-731-0987, to discuss your concerns further and ensure your vehicle receives the necessary attention. We strive to provide excellent customer service and want to address any issues promptly to maintain your satisfaction as a Chevy owner. Thank you for bringing this to our attention.

January 28, 2024

Very rude makes a joke out of everything when the issue should be taken serious when it’s the dealership fault. They can never service my vehicle and have it completed with no issues just spend 2300 with t More

by elonnteparrott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Nesbitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Freeland Chevrolet Superstore responded

We apologize for your experience at Freeland Chevrolet. Your feedback is important to us. For any further assistance or to address your concerns directly, please feel free to reach out to Sean Grimes, our service manager, at 615-731-0987. We take your concerns seriously and aim to resolve them promptly. Thank you for bringing this to our attention.

December 04, 2023

Recently had car issues other Chevrolet dealerships where not able to figure out my issue. They where quick to figure out the issue and stayed in contacted me through the whole experience first trip of many More

by Jacobr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Dunning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Nesbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Purcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Freeland Chevrolet Superstore responded

Thank you for choosing DeVoe Buick GMC for your recent car issues! We're pleased to hear that our team was quick to figure out the problem and kept you informed throughout the experience. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to assisting you with any future trips you may have. If there's anything else we can do for you, please feel free to reach out.

November 17, 2023

I had service work done at Freeland Chevrolet recently, and it was a great experience! Big thanks to Sean Grimes and Ken Nisbit for greeting me back on the road ! All the staff was very nice and I apprecia More

by chadpoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nesbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Purcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Freeland Chevrolet Superstore responded

Hello Valued Customer, Thank you so much for sharing your positive experience at Freeland Chevrolet! We're thrilled to hear that Sean Grimes and Ken Nisbit, along with our entire staff, made your service visit a great one. We appreciate your kind words and are delighted to have provided you with an A+ experience. If you ever need assistance in the future, don't hesitate to reach out. Safe travels, and thanks again for choosing us!

October 28, 2023

Great Experience from start to finish! Best crew in town! Would recommend to family and friends! More

by gregbeier76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Dunning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Nesbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arod Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Toscas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Purcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Freeland Chevrolet Superstore responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team at Freeland Chevrolet. We appreciate your recommendation and look forward to serving your family and friends as well. Enjoy the road ahead!

October 21, 2023

Thank you so much for the great, friendly and reliable service to all at the Freeland Chevrolet service center. You have been there to keep our vehicle up to date and it gives us peace of mind knowing tha More

by GINGERD84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Marshall
Oct 22, 2023 -

Freeland Chevrolet Superstore responded

Thank you for your kind words and for choosing Freeland Chevrolet for your vehicle service needs. We're delighted to hear that you've had a great, friendly, and reliable experience with us. Providing peace of mind is our goal, and we're here to assist you whenever you need us. If you have any more comments or questions, please don't hesitate to reach out. Sincerely, Your Freeland Chevrolet Team

October 18, 2023

I love coming to this Chevrolet dealership. The employees always make my visit enjoyable. Cydni is great, and has wonderful customer service More

by mariowaddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cydni
Oct 18, 2023 -

Freeland Chevrolet Superstore responded

Hi Mario, We're thrilled to hear that you love visiting our Freeland Chevrolet dealership and that our team, especially Cydni, provided you with excellent customer service. We appreciate your feedback and look forward to providing you with more enjoyable experiences in the future. Thank you for your kind words!

June 06, 2023

Had oil change and someone tampered with my suv. Doesn't drive the same. Highly upset! More

by Jami37013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denny Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Freeland Chevrolet Superstore responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jun 07, 2023 -

Freeland Chevrolet Superstore responded

Hello Jami, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to us at 615-731-3000 at your earliest convenience. We hope to hear from you soon.

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