Freeland Chrysler Dodge Jeep Ram

Ripped off twice by service Avoid getting any work done here. I took my truck in for service and they did not price out the work correctly. Came in to pick it up and the service Avoid getting any work done here. I took my truck in for service and they did not price out the work correctly. Came in to pick it up and the service was almost double what they told me it was going to be. The work they recommended to be done is to be done at 60,000 miles according to the service manual even though the truck only had 29,000 miles on it. They are desperate for your money and will lie to you in order to get it. Truck's check engine light went on the very next day. AVOID AT ALL COSTS. I will never do business at this dealership again. Untrustworthy crooks. More

Worse service department ever. I asked them to inspect a 3500 ram for me. they tried to charge me 1200 for a front brake job. They listed 6000 in repairs. i manage a trucking compan I asked them to inspect a 3500 ram for me. they tried to charge me 1200 for a front brake job. They listed 6000 in repairs. i manage a trucking company and took it to my heavy diesel mechanic and only one of the repairs they quoted was actually wrong. They are xxxx and cheaters. They didnt unhook the battery during the inspection and no I have a traction control light on and they wont help me. More

Overcharged for repairs They charged me $7500 for a $2500 repair on my truck! I was on a trip and they had me over a barrel I would never go there again. They charged me $7500 for a $2500 repair on my truck! I was on a trip and they had me over a barrel I would never go there again. More

Best Car Buying Experience The best car buying experience I have ever been through. The staff was friendly and my car salesman Ron Radcliffe was extremely helpful and knowledgea The best car buying experience I have ever been through. The staff was friendly and my car salesman Ron Radcliffe was extremely helpful and knowledgeable about the vehicle I wanted. I knew what I wanted and when it was not available on the lot he went through hell and high water to locate it for me. Lucky for me a new set of cars had just arrived that morning. Ron was patient and understood the major decision of purchasing a new vehicle. To make a long story short I purchased a new vehicle for a pretty decent price. I got all the features I wanted in it, so in all I am happy. I live in Clarksville so yes I drove to Antioch to have a great car buying experience and to feel as though I am being cheated or rushed in anyways due to it being a military town. So, if you are looking for a vehicle visit Ron Radcliffe @ Nashville Chrysler Dodge Jeep Ram! More

recalls The service department is absolutely terrible. Tammy and Pete are no help at all. Since they not making any money on a recall you are the last on the The service department is absolutely terrible. Tammy and Pete are no help at all. Since they not making any money on a recall you are the last on the list. the recall Calls for an hour of service and they want to keep your vehicle there two or three days with no option for a rental. I took time off from work to meet there appointment and they didn't even get my truck in the shop. I would not recommend this dealership to anyone. More

New Jeep Wrangler I just bought a new 2015 Jeep Wrangler from this dealership. I love the vehicle and had a great experience with these folks. I dealt with J Loucs and I just bought a new 2015 Jeep Wrangler from this dealership. I love the vehicle and had a great experience with these folks. I dealt with J Loucs and he was very professional and a pleasure to deal with. I live 2.5 hours from Nashville and J delivered it to my house on a Sunday! Unbelievable customer service! More

Jeep Renegade I decided after music research to buy a Jeep Renegade. I emailed 4 dealerships regarding availability and price. 1 told me the price on-line was third I decided after music research to buy a Jeep Renegade. I emailed 4 dealerships regarding availability and price. 1 told me the price on-line was third party and most of the discounts shown I wouldn't be able to get approved for, such as military and college (?). 2 emailed back and basically said yes, its available and the price is the price, take it or leave it. J Loucks at Nashville CJDR emailed back and invited me to make an offer. I sent back 2 other dealerships' prices and made an offer. He verified with the manager, beat it by $50 and invited me to come test drive. I walked in expecting all the typical games at a dealership, but J was very helpful and not pushy. I never dealt with anyone but him. No manager came out and pushed. Bottom line, I got the car at the price I wanted, got my trade-in at the price I wanted, and a great interest rate. Also Jason in Finance continued the simple and easy treatment with the paperwork with no pressure on warranties. I've bought a lot of cars over many years and these guys made this the easiest and simplest deal I have ever made at a dealership. Give them a shot and they will actually respond to emails with the price quoted being the price you get when you show up with no added upsells. More

PULLED CREDIT WITHOUT PERMISSION!!!!! I recently wrote a good review for this location based on our purchase from last year and a new recent experience (mistake). A few weeks back my fianc I recently wrote a good review for this location based on our purchase from last year and a new recent experience (mistake). A few weeks back my fiance and i had our credit ran to look for a new vehicle, they didnt have quite what we wanted so we decided to wait. I was told our credit would stay for 30 days and it would NOT be ran a second time, so we decided to go back this weekend and look around. We found something that caught our eye so we was going to apply for it. The saleman had us fill out paperwork, when i asked why (and confirmed out credit would not be re-run), he said it was just process and it would not be run. Welllll looked online today after i had an alert to my credit file through my credit card, and dont you know it..there was a total of 5 inquires on me and my fiances report!!!! One from Sunday and we was at the dealer on Sat. I am beyond pissed and will be calling into the store today, this is ridiculous. I will NEVER recommend or go back to this dealer (and i have gave many referrals to your location). More

Worst parts service and attitudes ever. I needed a new start push button for our Grand Cherokee. I went in to the parts department and there was no one at the counter so I waited for a few m I needed a new start push button for our Grand Cherokee. I went in to the parts department and there was no one at the counter so I waited for a few minutes. There was a woman at the accounts payable counter next to it just sitting there. I asked her if there was anyone in the parts department and she replied "They're in the back, they're slammed". While I was waiting, her phone rang and she said" Oh my God" and acted like it was a huge problem that she had to answer the phone. While I was still waiting, her phone rang again and she had the same reaction only louder. With still no one coming to the counter, I asked her if she could call someone. She did and told me it would be a while. During the wait, a man from the service department came up to the counter and I asked him if he could tell me the proper way to remove the start button from the Jeep and showed him the button. He asked "What is that?" I told him it was the start button from our Grand Cherokee and he said he had no idea how to remove it. Finally a guy came to the counter, I showed him the broken button, told him the year and model and asked if he had a replacement. After searching for about 10 minutes, he said he could not look it up without the VIN. I told him the button was the same from 2008 to 2013 and he said there was no way to look it up without the VIN. He also told me the button would need to be programmed by the service department. I told him the button is just a button and there is no program in it. He disagreed with me and again and said it needs to be programmed. I showed him the inside of the button and there was nothing in it. He still disagreed. When it was all said and done, I spent 20 minutes there and could not get the part. I went home and in 5 minutes found the part number and a new one on eBay for $10.54 shipped. Amazing that I can find the part number and part in 5 minutes and the Jeep parts department is incapable of finding it in their system. This was the worst customer service and most inept people I have ever seen at a dealership. More

New 2015 journey Purchased a new dodge journey, no complaint's really to list yet, can't remember sales girls name but she said car had satellite technology and it did Purchased a new dodge journey, no complaint's really to list yet, can't remember sales girls name but she said car had satellite technology and it did not so when I got a call from Ron Radcliffe I explained to him about this radio and what I was told he said he would get with the sales manager and get back to me will update later on that, overall experience was very nice treated very well by staff and was out very fast More