Freeland Chrysler Dodge Jeep Ram

General manager was very rude, if it werent for the sales person I would have walked out. I ask that the repairs be completed on the car I wanted to purchased to release the service errors his words were "I person I would have walked out. I ask that the repairs be completed on the car I wanted to purchased to release the service errors his words were "I am not going to spend 300 dollars for a repair on an 08 vehicle). My respond was "I am not trading in a car with a service error so I would like the same in return. I felt he didnt care, and made me feel like I was bothering him by asking such a request. He basically yelled at me like I was a child he was chastizing. I work on a military installation and I am sure word of mouth would not be a good thing for either of Gary Matthews dealerships. I just want my vehicle taken care of and my experience there to be one I could share with others in order to generate more business for this company. My ratings was for the saleperson Lavell not the General Manager Bill for his terrible customer service. More

If you're LOOKING FOR INTEGRITY during your car buying experience, you may want to LOOK ELSEWHERE. Direct salesman was fine and knowledgable. When I expressed concerns about room for child seat buying experience, you may want to LOOK ELSEWHERE. Direct salesman was fine and knowledgable. When I expressed concerns about room for child seats his manager questioned my kids ages and the suitability of the seats they were currently in. In a last effort, they asked if I wanted to keep the vehicle overnight. I agreed. Found it with an empty tank of gas and when approval was needed to fill it, the manager said he'd reimburse me if I bought the vehicle. Way to close a deal. Bought from Beaman Toyota - exceptional experience. More

Our salesman (Daniel) was not at all "pushy" and he was very helpful and courteous. We were given a great deal on the vehicle we wanted. We try to "shop local" and are pleased to support a local and he was very helpful and courteous. We were given a great deal on the vehicle we wanted. We try to "shop local" and are pleased to support a local business. We will definitely recommend Gary Mathews dealership to our friends and family. More

Mark was absolutely awesome. He got all of the facts as to what we were looking for, how much we wanted to pay, and what we wanted our payments to be, then he put the deal together, and we left very happy to what we were looking for, how much we wanted to pay, and what we wanted our payments to be, then he put the deal together, and we left very happy customers. I would send anyone to Mark to buy a vehicle. More

I was on my was to Nashville from Atlanta for work that night. The engine light came on and my truck started to surge. After 20 or so miles, I saw the dealership beside the highway. I pulled in and explain night. The engine light came on and my truck started to surge. After 20 or so miles, I saw the dealership beside the highway. I pulled in and explained my plight. The gentleman and lady at the service desk worked me in and my truck was repaired within a couple of hours and I was again on my way. I found out later that it was the gentleman's 1'st day on the job. These two people were great and even offered me a piece of their pizza while I waited. I would recommend your business to anyone without reservation. More

This was my first car buying experience. After an online inquiry, I was paired up with Kyle Stewart at Gary Mathews Motors in Antioch, TN. Kyle was very professional and understanding of the car I was looki inquiry, I was paired up with Kyle Stewart at Gary Mathews Motors in Antioch, TN. Kyle was very professional and understanding of the car I was looking for. Kyle was great about giving me updates as well as progress on his findings in my car search. Kyle definitely goes above and beyond for his customers. I would definitely recommend Gary Mathews Motors which is why I gave them a rating of "5" for the overall experience of the purchase of my new vehicle. Most sales people can be pushy or try to get you to buy something that isnt exactly what you want. Kyle made sure the car I wanted had everything and more at an affordable price. More

This was the BEST experience we have ever had with a dealership & Tammy in service was professional, has excellent customer service skills and friendly . Originally, we took our truck in to see if there dealership & Tammy in service was professional, has excellent customer service skills and friendly . Originally, we took our truck in to see if there was a recall on the bearings and spoke with Tammy. She couldn't find one at the moment but she told us to drop our truck off on a day that was the least busy so she could give it her full attention. She called that day to say there was in fact a recall for the bearings and that we also needed a new tire rod, which we would have to pay for. She was upfront on cost for the tire rod and explained how long it would take and if any additional problems arose she would call and always work with us. She has such a wonderful attitude that my husband said he would go back there for all our work on the truck, which is impressive since he is ALWAYS skeptical about mechanics and dealerships. Finally, the best part was that the final cost for the tire rod came in under than what we had expected to pay. This was the least stressful experience we have ever had in dealing with repairs to a vehicle and would recommend Gary Mathews to anyone. Thanks Tammy for making this a great experience! More

When I first went to the dealership, no one came running out to tackle me and shove a deal down my throat. Which was nice. When Kyle did come out he was very easy to talk to and answered all questions I had out to tackle me and shove a deal down my throat. Which was nice. When Kyle did come out he was very easy to talk to and answered all questions I had about the vehicle's. I think the most valuable thing a salesman can do is let you take charge of the sale, and decide what you want, as opposed to telling you what you need and confusing you by throwing a ton of useless information at you. I was able to leave the lot that day with no pressure to stay, which was part of my decision to come back. When I did come back Kyle was able to reasonably get my payments where I needed them and I'm now the proud owner of a beautiful 2013 Dodge Charger. I definitely recommend this lot and Kyle as a sales rep in particular. More

Doug was very friendly and easy to work with. We felt no pressure to buy and felt that he got us the price we could go with. It was definitely a pleasant experience and we would recommend him to anyone. pressure to buy and felt that he got us the price we could go with. It was definitely a pleasant experience and we would recommend him to anyone. Nancy Collins More

My wife and I lost the key to our 2010 dodge caravan. We went back to the dealer that we bought the car from. (Frensley Dodge in Madison TN) The first thing that the service person, also a lady, said to us went back to the dealer that we bought the car from. (Frensley Dodge in Madison TN) The first thing that the service person, also a lady, said to us was "Do you realize how expensive it is to replace a key" and then she laughed. The car was at our home and we had no way to drive it to any dealership. We left Frensley Dodge with a promise never to return. We went straight to Gary Mathews Dealership. A totally opposite experience. The service people were all very friendly and understood our dilema. Our service rep. was very helpful. She ordered the tow for us, they fixed our problem quickly nd correctly. I will definitely go back to that dealership again when I am in the market for any car. Bud Johnson More