Because I had dealt with Freeman Buick personnel before, I knew I would not be disappointed. I wasn't. I am a return lease customer because of the professional, caring personalities of the gentlemen I dealt with. I hope after this lease is up and I need to lease another vehicle, the process will go as smoothly as this one and the one before did.
My Salesman (Mark) was super friendly and came across very honest and sincere. The process was fast and very easy. There was an issue with my Enclave and Mark knew I wanted to take the car home, so he sent an associate out with a loaner later in the week. It was one of the most seamless buying experiences I have ever had.
I have purchased my last 4 cars from Freeman. Excellent, professional, no hassle, experience! I love this dealership! From beginning to end the experience was one of the best... I will continue going to Freeman for future auto needs!
Cody Wildman, sales associate, assisted me three years ago to purchase a 2014 Acadia so I asked for him again because he treated me professionally and I felt comfortable with him. I appreciate his help. After many purchases with Freeman it's my go-to dealer.
I would highly recommend staying away from any GM vehicle! They don't stand behind their vehicle. They just say its supposed to do that and you are stuck with it. Freeman service was terrible! The service guy was rude and spoke to me like I'm stupid. They can't fix a ham sandwich!
My 1-year-old and stayed at the dealership during my appointment for standard oil change and Onstar recalled microphone. My GMC representative, Wray, was helpful in providing me updates while I waited and walking me through my invoice upon completion. He even personally walked us out to my Acadia afterwards all giving me peace of mind
Overall a tremendous experience. I had just come from a disappointing experience with a competitor of Freeman. John Burman listened to my SUV requirements and was able to show us a two vehicles that met our needs. Within 30 minutes of arriving at the dealership, we had negotiated a price for the Denali and a trade in price for our car. Within 2 hours the Denali was prepped, financing was arranged and I was driving our Christmas present home! Thank you John for making 2016 a Christmas to remember!