I went to the Freeman Honda service department to get an oil change, filter and tire rotation. As soon as I pulled up, Anthony Contreras, the service advisor greeted me, addressed my issues, quoted me a price and told me that my wait would be about 1-1.5 hours. In the customer waiting area, there was a TV, bottled water, coffee, tea and a vending machine. After about 30 mins, Anthony came out to explain the service I'm receiving, told me the condition of my car and offered an upgrade service (but I declined it). Shortly after, my car was ready to go. And, they gave me a complimentary car wash!