Freeman Honda

The final words from the Honda representative to me were "KISS MY xxx" shouted across the show room. If you have a dispute with this dealership you can expect rudeness, intimidation the idea that they will "KISS MY xxx" shouted across the show room. If you have a dispute with this dealership you can expect rudeness, intimidation the idea that they will claim no fault for the incident. Unfortunately there isn't a "xxxx NO" option for the question "Would you recommend this dealership?" More

We had a very enjoyable experience at Freeman. Everyone we worked with was extremely kind and helpful, especially Mike Allen and Anthony Brown. We spoke to Anthony a few times on our way to see the car. He we worked with was extremely kind and helpful, especially Mike Allen and Anthony Brown. We spoke to Anthony a few times on our way to see the car. He was very attentive and kept us informed. Mike walked us through the process quickly and completely and we were out the door in a beautiful new car. More

The service department is unacceptable. This is my third experience and it is really sad because they use to be so good. They will accept your car, fail to communicate, perform poor work. For example I paid experience and it is really sad because they use to be so good. They will accept your car, fail to communicate, perform poor work. For example I paid over 1500.00 for my 2010 air condition and it never got cold. I returned it within a month And they did not communicate and would not answer the phone. They put me on hold and closed the service department. Once I resolve this issue I will never do business with them again. I will buy another Honda but not from this dealership because if the service department. More

Had a great experience in the service department, really supportive and listened to my needs...look forward to coming back for my next service appointment. supportive and listened to my needs...look forward to coming back for my next service appointment. More

Disrespectful and skeezy Never felt more disrespected. The manager Yaman is skeezy as xxxx. Don't waste your time at this place. We went to check out a used vehicle, but when Never felt more disrespected. The manager Yaman is skeezy as xxxx. Don't waste your time at this place. We went to check out a used vehicle, but when we went to talk pricing, all of a sudden the price was "marked wrong" and was actually 2k more than the sticker...that was printed on multiple websites (including their own), the paper tag on the vehicle as well as in their own system. If it was truly marked wrong, then why was it up for 5 days with the wrong price? You've made your bed, now lay in it, its not the customers fault that you'd lose money on the vehicle, that's on you. Also, Yaman, no one believes your 'blinged out' fake Rolex is real. Glad we didn't give them our money and will gladly take our business elsewhere. More

Excellent Customer Service! I recently moved to Texas and needed to purchase a front license plate holder for my Honda. I called first to see if they carried what I needed and th I recently moved to Texas and needed to purchase a front license plate holder for my Honda. I called first to see if they carried what I needed and the guy quoted me a price of $13.00. When I arrived to purchased the plate holder, the total was 20+ dollars. I spoke with the gentleman and mentioned the price I was quoted over the phone by (I did provide the name of the salesperson) and he quickly adjusted the price. They were so helpful! One of the service representatives even had one of the guys to put on my new holder and my new Texas plates. More

Horrible Service Had my Civic in for warranty work (rattle from dashboard). Freeman Honda attempted 4 worthless repairs. Each time I received the car back they told me Had my Civic in for warranty work (rattle from dashboard). Freeman Honda attempted 4 worthless repairs. Each time I received the car back they told me "noise is gone". But the noise was never fixed. On the 3rd visit I got the car back and it wasn't put back together. They left the lower air duct detached. Once again I go back because the rattle wasn't fixed. Talked to the Service Manager Mike Highlen and showed him the lower air duct wasn't put back together and he offered no apology. What a bad representation of customer service. WARNING: Do not bring your car here for service. They are incompetent and unprofessional. Freeman Honda Service deserves 0 stars. More

Quick visit with excellent service I went in for an oil change and i was greeted with smiles as always. Every employee that i dealt with had always been helpful and they never take up m I went in for an oil change and i was greeted with smiles as always. Every employee that i dealt with had always been helpful and they never take up my whole day. One thing i love is that they always wash my car before returning it to me. Over all, the visit was satisfactory. More

Customer service is a joke Why have I been sitting here at Freeman Honda for 3 and a half hours waiting for a scheduled oil change qnd watch new customers arrive get taken care Why have I been sitting here at Freeman Honda for 3 and a half hours waiting for a scheduled oil change qnd watch new customers arrive get taken care of and leave. Never again. More

Extended warranty cancellation I traded in my Honda 2016 CR-V in South Florida that I have bought from Freeman Honda and I've contacted Freeman Honda to have cancel my extended warr I traded in my Honda 2016 CR-V in South Florida that I have bought from Freeman Honda and I've contacted Freeman Honda to have cancel my extended warranty, they've asked all the information that they needed and after several weeks they have done nothing. I been calling for several weeks to speak with any one in finance department even I have left messages and not luck, honestly I am very dissatisfied and disappointed with this service, sorry Honda company but this is not the way to treat a customer that just recently bought 2 brand new Honda vehicles. Very disappointed and very upset for this situation and I hope that someone from high level office could read this. Thank you. Darwin Munoz More