
Freeman Honda
Dallas, TX
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813 Reviews of Freeman Honda
Great Service!! Car buying is stressful, but your staff made my experience awesome. Having a knowledgeable, professional staff makes a serious difference in the exper Car buying is stressful, but your staff made my experience awesome. Having a knowledgeable, professional staff makes a serious difference in the experiences of your customers More
State inspection Inspection was done professionally without tryin to persuade me to buy unneeded parts, washed and cleaned perfectly. Very well pleased with service r Inspection was done professionally without tryin to persuade me to buy unneeded parts, washed and cleaned perfectly. Very well pleased with service received. Would recommend anyone. More
2nd new car purchase from Freeman Honda My experience with sales was excellent as always! My only issue with finance is I was presented with an in house warranty with a 100 deductible - I k My experience with sales was excellent as always! My only issue with finance is I was presented with an in house warranty with a 100 deductible - I know that I will not use this dealership for service due to the service manager so I did not like that this was presented without discussing ALL options. I did counter it with what I preferred and the deductible I wanted and that goal was achieved just wish that ALL options would have been reviewed rather than assume I would want to service my car there. Maybe it was not intentional but because of my negative experiences with the service manager I took it personally in a negative way. Don't get me wrong I love and trust the technicians & sales rep with Freeman Honda but again poor management has pulled me away as a service customer - I purchased my 2015 Accord here but once new service manager came in a little over 2 yrs ago you could see the value of service decline drastically and the overall morale on the service side was disheartening and visibly low; still is. Aside from that as always a great experience with new car sales purchase & financing. All the best wishes to sales Jeff Cole, Jose Arista-finance, techs we used throughout the years who are awesome: Manny, Eddie, David, Dave, & JoJo...:) we will always be greatful for the service you provided us throughout the years!! More
Great service speedy Speedy service, the crew had me in and out in under a hour. Great service overall and also enjoyed my wait. My tire pressure light is on though.. Speedy service, the crew had me in and out in under a hour. Great service overall and also enjoyed my wait. My tire pressure light is on though.. More
Great experience! Our salesman, Worrell Francis, was very knowledgeable about the car we were interested in. We were not pressured in any way and felt we got the deal w Our salesman, Worrell Francis, was very knowledgeable about the car we were interested in. We were not pressured in any way and felt we got the deal we wanted. So impressed, we came back the next day and got a second car. Mr. Francis explained how to work all the bells and whistles. We walked away with the exact car we wanted, how we wanted it, and the price we wanted. I would highly recommend Freeman Honda and our salesman, Warrell Francis. More
Great, thorough custom service I purchased my Accord from Freeman in 2009 and have experienced the same, consistent, great quality of service. I brought my car in for a break check, I purchased my Accord from Freeman in 2009 and have experienced the same, consistent, great quality of service. I brought my car in for a break check, considering I couldn't remember the last time I had them checked. David had his team service my car and didn't find anything wrong. I trust Freeman Honda to continue providing the quality of service for another 175,000 miles. Thanks! More
Good Quick Serice I fook my van in for an oil change ,tire rotation and balance. Quick Service and friendly employees. Will keep returning for my service needs. I fook my van in for an oil change ,tire rotation and balance. Quick Service and friendly employees. Will keep returning for my service needs. More
Great Customer Service I took my car in for service and was greeted by a female service advisor because I was early, and my advisor was at lunch. She checked me in with a t I took my car in for service and was greeted by a female service advisor because I was early, and my advisor was at lunch. She checked me in with a tablet which is a great feature over the pen and paper. I had a pleasant stay in their waiting room. The free Wifi is also a great feature. My service advisor then explained everything the mechanics did and some additional services needed. Overall, it was a pleasant experience. More
Service Department Sabrina did a great job in helping with issues with my 2014 Honda Accord repairs.The first time I took it up there she listened to everything I was te Sabrina did a great job in helping with issues with my 2014 Honda Accord repairs.The first time I took it up there she listened to everything I was telling her about what was going they diagnosed it then I decided to not have Honda fix it. Then I was thinking yea it cost me $450 in repairs but they fixed it so it was well worth the money. More
Excellent Customer Service From the professional customer service from Fernando in the Service department, to Patrick as an informed and patient Sales Consultant to a profession From the professional customer service from Fernando in the Service department, to Patrick as an informed and patient Sales Consultant to a professional, well informed financing process with Luis; you can't go wrong with Freeman Honda. Will recommend this 5 Star team to anyone seeking a painless car buying process. More