Freeman Hyundai
Irving, TX
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I purchased a 2018 Sonata Turbo. The "finance guy" tried to sell me an extended warranty. I aske why I needed one and he replied that the turbo charger was not covered under the 100K warranty. I asked if h to sell me an extended warranty. I aske why I needed one and he replied that the turbo charger was not covered under the 100K warranty. I asked if he was sure about this and he responded that he would ask the service manager. He came back shortly and confirmed that there was no coverage. In that case I told him I couldn't buy the car and left. By the time I got home I had been called five times asking me to come back and that the "finance guy" was mistaken. He lied to me and I knew it as I had read the owner's manual. I bought the car because the deal was good but I would be careful in finance, they have no integrity. More
Edida Cruz was our sales person and she did a phenomenal job. A sales person who takes care of their customer from the beginning of the transaction to the end is what separates great sales people from the r job. A sales person who takes care of their customer from the beginning of the transaction to the end is what separates great sales people from the rest. Edida is a great sales person! More
This is the second time I have gone to Freeman Hyundai for service and they just try to rip people off, the service representatives tried to charge 230 dollars for a tank additive. They weren’t able to ex for service and they just try to rip people off, the service representatives tried to charge 230 dollars for a tank additive. They weren’t able to explain any of the recommended labor for the car. Rather do business somewhere else. More
great people great service...always get my vehicles serviced at Freeman...Never have any problems what so ever...thank you for such great service..keep up the work serviced at Freeman...Never have any problems what so ever...thank you for such great service..keep up the work More
Thank you very much for the quick and kind service! I especially appreciate that there was no cost due to low mileage and a long-term relationship with Freeman. especially appreciate that there was no cost due to low mileage and a long-term relationship with Freeman. More
It was really great. In and out in under an hour and the people were very friendly. I did come home with an extra set of keys but will be returning those when the shop opens up again. people were very friendly. I did come home with an extra set of keys but will be returning those when the shop opens up again. More
Great experience, Jesse and John were amazing. Helped us test drive three different models, decide, and get through the paperwork and everything in less than 3 hours. All close to and extending after closin test drive three different models, decide, and get through the paperwork and everything in less than 3 hours. All close to and extending after closing. They never complained or made us feel unwelcome. Very professional and kind. Jesse is hilarious. Will definitely recommend y’all to people in the market. More
Ken was super courteous and quick. Very good with communication and knowledgeable. Excellent customer service, was available to answer all of my questions. Didn’t use the text service but that was a communication and knowledgeable. Excellent customer service, was available to answer all of my questions. Didn’t use the text service but that was a great add on instead of having to walk to find the service people. Considered switching to a different car brand but this made me think twice! More
55K service on my 2015 Hyundai, I was in and out in a flash. What a great job my service tech did (Herb). I recommend Freeman to anyone who will listen to me. Sott flash. What a great job my service tech did (Herb). I recommend Freeman to anyone who will listen to me. Sott More