Freeman Hyundai
Irving, TX
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Great place to take care of your car We needed to adress several recall issues and some maintenance items. They were addressed in short order. We recommend them. Come here for your needs We needed to adress several recall issues and some maintenance items. They were addressed in short order. We recommend them. Come here for your needs. More
Professional, Friendly I have dealt with Freeman Hyundai since 2011. I have never had a bad experience with them. They do what they say in a timely manner and keep you infor I have dealt with Freeman Hyundai since 2011. I have never had a bad experience with them. They do what they say in a timely manner and keep you informed during the process. More
Customer Satisfaction from Great Customer Service Scheduled an early appointment online several days in advance. Service was for 7,500 miles on our recently purchased Hyundai Sonata limited. Was pro Scheduled an early appointment online several days in advance. Service was for 7,500 miles on our recently purchased Hyundai Sonata limited. Was promptly greeted by Ken Demarest. Was very helpful. Felt welcomed and appreciated. More
Outstanding Service I came in without an appointment and they got me in and out quickly plus they washed my bar to boot. Very impressive and friendly folks. I came in without an appointment and they got me in and out quickly plus they washed my bar to boot. Very impressive and friendly folks. More
i killed my new SUV as you know I have gotten many cars from you and I had wracked the new 2018 SUV and came back to get the replacement... and again my cousin came with as you know I have gotten many cars from you and I had wracked the new 2018 SUV and came back to get the replacement... and again my cousin came with me and she also got her a new car. between me and her we have gotten 8 from y'all. that should speak for it self. mommy said if it is not broken don't fix it. More
Outstanding Service!!! I received excellent service. Plus they washed my car and cleaned the interior of my car. The waiting area was nice and clean. They have donuts, c I received excellent service. Plus they washed my car and cleaned the interior of my car. The waiting area was nice and clean. They have donuts, coffee, water, and fruits for their customers in the waiting area. More
Repeat customer My first purchase from Freeman was one of the best new car purchase experiences that I have had since my first in 1975! So when I decided on a new My first purchase from Freeman was one of the best new car purchase experiences that I have had since my first in 1975! So when I decided on a new car, Freeman was the only choice. My salesman, Jim Pularski did an excellent job and cut to the chase quickly with every discount available plus! I have never had this much trust in a salesman before. I have no patience for salesman "dance" tactics and prefer to make my purchase as quickly as possible with no waste of time going back and forth, dickering over prices, and have been known to up and walk out when I feel that I'm being jerked around! Not so with my dealings with Jim at Freeman Hyundai! I am a happy customer. More
A Sales Experience Other Dealers Should Emulate I generally cringe when looking for a car, but working with Jim Pialarski in sales was the easiest, most satisfactory experience I've had in some time I generally cringe when looking for a car, but working with Jim Pialarski in sales was the easiest, most satisfactory experience I've had in some time. Everything, from start to finish was honest, no nonsense and professional. He took the time to answer all my questions and went above and beyond in every aspect of the sale. I was in and out in no time. I couldn't believe how easy the folks at Freeman made the transaction. A special thanks goes to Aaron Gonzales for making the financing and "paperwork experience" effortless as well. Thanks for everything. More
Excellent overall From start to finish of the car buying experience, Christina Figures exceeded my expectations in customer service, sales, and knowledge of product. Da From start to finish of the car buying experience, Christina Figures exceeded my expectations in customer service, sales, and knowledge of product. David Foster was eager to meet my price, and was beneficial in the process of making me a satisfied Freeman customer. More
Repeat Visit I had my car service a week prior which included checking the battery and cleaning the cables. Less than one week afterward my car started showing s I had my car service a week prior which included checking the battery and cleaning the cables. Less than one week afterward my car started showing signs of a dying battery. I returned to the service area and was greeted by a young man, don't remember his name, but as I expressed my dissatisfaction and frustration he was very apologetic. He checked the battery and told me it was at approximately half the amps it should be. I had to get a new battery and it would cost me 75% of full cost. I was even more annoyed as it also cost me 4 hours! I don't live near the shop, I live about 25 to 30 miles away and there is a LOT of construction between here and there. Why it took that long to change the battery I do not know but by the time the car was ready my original service representative was available, Anna. She took ownership of this and, seeing and hearing my frustration and extreme dissatisfaction asked me if I'd wait while she spoke with her manager. I was completely surprised and delighted to learn that the bill had been taken care of. Excellent outcome in a bad situation. This is why the stars are good. More