Freeman Toyota

This is the second time I’ve a car in TOYOTA, I’m really pleased and happy. HECTOR help me for second time elevated what I expected from a dealership experience. He was attentive, respectful, and thorough i pleased and happy. HECTOR help me for second time elevated what I expected from a dealership experience. He was attentive, respectful, and thorough in addressing my needs. When we hit a snag with my trade-in value, he advocated for me to get a fair price. The process was quick and painless, and he even stayed late to make sure my new car was detailed and gassed up before I left. I confidently recommend him to anyone looking for a seamless car-buying experience and great customer service, also can’t remember his name, young guy about offering guarantee he explains the best deal and rates for keep going with my car at future out pocket price thank you guys you Rock!🤘 More

Anthony Robert’s was an incredible help getting my lease on the Toyota Tacoma. He was very truthful and straight up with me from the beginning of the purchasing process. Highly recommend on the Toyota Tacoma. He was very truthful and straight up with me from the beginning of the purchasing process. Highly recommend More

We were driving through Santa Rosa and decided to take a look at the Tacoma's. We were greeted by Lorena Ortiz. She asked how she could help us and immediately showed us what we were looking for. I apprecia look at the Tacoma's. We were greeted by Lorena Ortiz. She asked how she could help us and immediately showed us what we were looking for. I appreciate her willingness to listen to our needs and help us out with making this a quick smooth purchase. We highly recommend her and a extra plus is that she is bilingual. Shout out to the dealership for taking care of there employees. We were fortunate to be there at the end of month and were offered food that is ordered for all there employees. It’s nice to see how they are cared for. More

No pressure in any of products being offered. Very professional and patient. Extremely pleased w my purchase. Very professional and patient. Extremely pleased w my purchase. More

Quickest and easiest way to car deal ever! Mike Likens was very professional and easy to deal with. More like a friend than a car salesman. Lars Reppin made the paperwork part painless and we Mike Likens was very professional and easy to deal with. More like a friend than a car salesman. Lars Reppin made the paperwork part painless and we laughed through the entire process! Thanks guys! More

Bargaining was stressful. Several times the numbers were wrong. Thought we had a deal then we noticed error which changed the bottom line. We did buy the car. The guy who was Several times the numbers were wrong. Thought we had a deal then we noticed error which changed the bottom line. We did buy the car. The guy who was selling the warranty was very rude and was talking bad about his co workers. More

I like their friendly and quick service. Thet didn't have the exterior color of the car I bought, but everything was decent. Thet didn't have the exterior color of the car I bought, but everything was decent. More

Took a vehicle in for the toyota care complimentary service when purchased for 2yrs/25k. Service advisors were very nice and their wait center is very nice as well, but when I went to change the oil af service when purchased for 2yrs/25k. Service advisors were very nice and their wait center is very nice as well, but when I went to change the oil after the coverage ended I was frustrated to find that not only did the tech(s) over tightened the oil filter housing cap but they did the same as well with the drain bolt. Oil was fairly low and the engine air filter was extremely dirty, and although highly unlikely, I'm wondering if they even replaced it at all during the last service(20k miles). I Had to buy a new filter housing cap and check if any stripping was done on the filter housing assembly and oil pan threads. Thankfully an independant shop assured me no damage was done to either components(filter cap was ok, but I will need to change with the purchased part #15620-36020 during 60k oil change for my own peace of mind, but drain plug had to be replaced for minor stripping) and even showed me the they were fine but the fact that I had to take time out of my day to take to a shop for a relatively easy and minor service that most owners can do with is just mind boggling. Of course the fault lies on me for not checking the work was actually done, however that is not an excuse on the dealership. With the way cars are being built and being heavily relied on "Dealer-Only" service related items more and more, it is very concerning to see that if a a simple service appt is being botched how can we as the consumer expect major services to be done correctly ?! I genuinely hope this was just one bad experience. With all that being said unfortunately I cannot recommend this dealership service center, although I hope you do not have to deal with this minor issue, or any at that. More

Excellent buying experience, fast and professional. Everything was upfront and straight forward with no games. Randy Trujillo was the hardest working sale person I have ever worked with, he anticipated Everything was upfront and straight forward with no games. Randy Trujillo was the hardest working sale person I have ever worked with, he anticipated everything that I needed before I even asked. And yes, the price was better than any other dealer could offer. More

Marty Vendrick - Use Car Sales Manager showed bad judgment but followed it up by made amends. Showed character. Very happy with outcome. Thank you Marty. judgment but followed it up by made amends. Showed character. Very happy with outcome. Thank you Marty. More