Freeman Toyota
Hurst, TX
Filter Reviews by Keyword
By Type
Showing 9,044 reviews
This dealership has the leadership in hiring quality thoughtful service advisors. It's easy to go to the many dealerships in DFW to buy a car but to retain a customer for life, it's all about quality se thoughtful service advisors. It's easy to go to the many dealerships in DFW to buy a car but to retain a customer for life, it's all about quality service. Lonnie is an attentive, knowledgeable service advisor who cares. After almost 2 years, he still remembered my name. Freeman Toyota Rocks!!!! More
Do not recommend this dealership or Toyota to service or purchase. Freeman failed to properly diagnose my vehicle while it was still under warranty. As soon as I was out of warranty they magically diagnosed purchase. Freeman failed to properly diagnose my vehicle while it was still under warranty. As soon as I was out of warranty they magically diagnosed it with the lower control arms needing to be replaced. I contacted the Toyota Brand department. They created a claim. Apparently closed the claims and denied assistance with the bill on 3/18. Without contacting me. I called multiple times only to be told it was being worked on by Nicholas. So I waited. Now almost a month with so resolution to find out today that it was denied and they would not be taking responsibility for their misdiagnosis and lack of documentation of all the times I brought my car in. More
Customer services outstanding. this is our third Toyota from this dealership. We won't buy from anywhere else. Thanks guys.. this is our third Toyota from this dealership. We won't buy from anywhere else. Thanks guys.. More
My advisor Tim Farrand is fantastic. He explains everything is detail, set expectations and is very patient. Plus, the mechanic Madison is amazing. She has an eagle eye and spots thing He explains everything is detail, set expectations and is very patient. Plus, the mechanic Madison is amazing. She has an eagle eye and spots things many others may overlook. More
Always great service from Freeman Toyota! Fantastic people make the difference when choosing a new car at servicing that vehicle. Keep up the outstanding work Freeman. Thank you Fantastic people make the difference when choosing a new car at servicing that vehicle. Keep up the outstanding work Freeman. Thank you More




