Freeman Toyota

Thank you once again Freeman Toyota... but especially TIM F !! We love the peace of mind we get when we bring our cars to you! F !! We love the peace of mind we get when we bring our cars to you! More

In and out totally pleased as is normally the case. Normal periodic maintenance was performed with zero defects noted. Steve Curry took great care of me. case. Normal periodic maintenance was performed with zero defects noted. Steve Curry took great care of me. More

I always trust Toyota OEM parts and service, which is why I get my vehicle serviced at the dealership. I have a had a mix of experiences at Freeman Toyota, when it comes to their Service department, from the I get my vehicle serviced at the dealership. I have a had a mix of experiences at Freeman Toyota, when it comes to their Service department, from the time they forgot to tighten the lug nuts on one of my tires after a service and I drove off the lot onto 820 and my tire almost flew off (Very dramatic experience). They took ownership of their mistake and tried to make it right by fixing the damages rotor, so I keep giving Freeman Toyota my business based on their proven integrity. However, this latest service experience was simply poor. Everyone's time is valuable, not just mine. The service rep left for Break/lunch without checking to see if my vehicle service was complete (Which it was), I wasted an additional 45 minutes, and would have wasted even more had I not been lookin out into the parking lot and seen that my car had been parked in the completed section and Keys turned in to have the invoice completed. I brought this to another service reps attention and they were kind enough to gather the documents and print an invoice for me. If I had not facilitated this, I would have been sitting in the waiting room for additional time, just completely wasting my time. I am providing constructive feedback because I KNOW your service team can do better. I am a life long loyal Toyota customer and I know this level of carelessness is unacceptable. More

On 5/10/2020 Kevin called me about a car, I arrived and we drove it, took me inside and sold me, he did great job and got me in and out in no time, was very friendly. Good man we drove it, took me inside and sold me, he did great job and got me in and out in no time, was very friendly. Good man More

Tony did everything possible to make my car purchase painless. He also continued to support my purchase by replacing my windshield, and coordinating the program change to my door locks. painless. He also continued to support my purchase by replacing my windshield, and coordinating the program change to my door locks. More

Freeman always gives the 5 Star experience, Tim goes above an beyond to make sure I am taken care of from start to finish. Thank you Tim and team. above an beyond to make sure I am taken care of from start to finish. Thank you Tim and team. More

Had a factory recall on our 2017 Tacoma TRD for the fuel pump and was in and out the door in less than 2 hours! Great job! pump and was in and out the door in less than 2 hours! Great job! More

Ken earned my business by being straight forward, honest and up front. My only complaint was that he’s too busy! I’m glad to do business with him and I’m sure I’ll be back. and up front. My only complaint was that he’s too busy! I’m glad to do business with him and I’m sure I’ll be back. More

No complaints, everything was great and fixed right. Loaner was awesome, and our vehicle was ready earlier than originally promised. Will definitely return next time service needed. Loaner was awesome, and our vehicle was ready earlier than originally promised. Will definitely return next time service needed. More

It was a joy to have Desmond as my advisor. He’s extremely pleasant and has a rare gift for customer service. There was no charge for the recall. extremely pleasant and has a rare gift for customer service. There was no charge for the recall. More