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Freeman Toyota

Hurst, TX

Overview
Employees
Reviews
Vehicles
4.7
8,411 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 8,411 reviews

March 04, 2021

This dealership honored its commitment which was provided pre-pandemic. Great reliable service and a friendly staff. I was even provided a ride to a local restaurant while I waited. More

by Sergio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
De'vante Washingon
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Apr 08, 2021 -

Freeman Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Freeman Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

It was a great experience very helpful everything was great I love the car it’s my car I love it I love it I More

by MARK1502003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Flores
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you enjoyed your visits at our dealership and our friendly service.I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

Excellent and friendly customer service., which was very refreshing. Very quick turn-around, less than an hour. I’ve been to Freeman Toyota Service Dept 3 times and each has been a very pleasant experience. More

by 9dunns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwaine Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Crosby
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Apr 13, 2021 -

Freeman Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Freeman Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

The point inspection says you checked my wipers and they are fine, funny the passenger side does not work! No one noticed I guess, thus could not have checked them. More

by SUVADANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sergio Diaz
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March 04, 2021

Thank you Malorie for your professional help in servicing my vehicles. But most important thanks for being friendly. Your always looking out for me in getting the best price and job done right the first time More

by gdcaguilar4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Service Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

Great customer service and quick. Clean place and nice place to sit and wait 👍🏽 Easy drive in to turn the car in and a great clean place More

by BRONLEYBUNCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Sayed
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Apr 13, 2021 -

Freeman Toyota responded

Thank you BRONLEYBUNCH for your five-star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call or come by anytime. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

Fast and clear services provided. They got me right in on time and I had a small wait time. I would recommend Freeman to anyone.. More

by DENHAMTHEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember her name
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Apr 08, 2021 -

Freeman Toyota responded

I am glad to hear that you enjoyed your Service experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates. I will make sure to pass on your kind words to the team. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

Very friendly and professional, helpful, quick but precise. They kept me informed and explained what they did, what to keep my eyes on and what to prepare for on my next visit. More

by racytay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me
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Apr 13, 2021 -

Freeman Toyota responded

Thank you for the kind review. I am so happy to hear that Service was able to answer all of your questions and help with your Service! If there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

The service with Steve Curry was good.He is very helpful and friendly .I will recommend to a friends and family to go see him. More

by ASIANRIK777
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2021 -

Freeman Toyota responded

Thank you ASIANRIK777 for the great review. We are so glad to hear that Steve was able to provide you with a good experience at our dealership. In the future if there is anything else we can do for you, please feel free to call or come by anytime. We appreciated your support and the recommendation of our dealership. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

We just recently moved to Bedford from Sugar Land and needed service on our Toyota. We went to Freeman Toyota and were well pleased with the employees who helped us. They were all kind and helpful. Th More

by Richard.e.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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