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Freeman Toyota

Hurst, TX

Overview
Employees
Reviews
Vehicles
4.7
8,355 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 8,355 reviews

February 25, 2021

Maverick is the best he found the perfect car for me & I was just looking. Maverick is always available with any questions I have.I feel he got me the best price possible my payments are what I needed them More

by ginnythebusdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2021 -

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates especially Maverick. I will make sure to pass on your kind words to him. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Best Regards, Terri Grimes Customer Relations Manager

February 25, 2021

I worked with Banky. He was very helpful and knowledgeable. He made the car buying process easy for me. I highly recommend Banky as a salesman. More

by REESECOLLUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Banky Bodunrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2021 -

Freeman Toyota responded

I am delighted to learn that you have enjoyed your service visit! Thank you for sharing your favorable review of our Sales Department and Banky. Thank you also for your kind words concerning our service and staff which I will surely pass on to our Sales Manager & his team. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

February 25, 2021

Excellent Customer ServiceWill definitely be backFrom Excellent Customer Service Will definitely be back From the time I made appointment to the time I spent at the dealership was quite a remarkable exp More

by koolhouses4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Banky Bodunrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2021 -

Freeman Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Freeman Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Banky who provided excellent service to assist you with your requirements. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 25, 2021

I had an overall great experience at freeman Toyota, Banky was probably the best car salesman I’ve ever dealt with. You could tell he valued my time and I even saw him running. I really hate buying cars More

by Vincent.zinicola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Banky Bodunrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

February 24, 2021

I'm in my 2nd 4RUNNER and Harry Cummings was my salesman for both. He provided exceptional customer service and made the car buying experience seamless. I will definitely contact Harry again when I'm ready More

by angela.w008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2021 -

Freeman Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our Sales Team and especially Harry. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. Again, thanks for your great review and congratulations on the New $Runner! We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 24, 2021

Matthew is awesome to work with, upfront no pressure or hassle. Definitely recommend him. Very knowledgeable and makes you feel comfortable with the whole process. More

by martinez_edgar
Recommend Dealer
Yes
Employees Worked With
Matt Tiemann
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Mar 05, 2021 -

Freeman Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Freeman Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Matt Tiemann who provided excellent service to assist you with your requirements. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 24, 2021

Friendly service and very thorough explanation of each step of the process, I will gladly return for another visit when the time comes around again. More

by kesselchamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashleigh Johnston, Matt Tiemann
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Mar 09, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

February 24, 2021

Work done as promised and in less time than estimated! It's always good to under-promise and over-deliver...and that's exactly what happened. More

by CHERYL36
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Flores
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Mar 09, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments on our associates Santos Flores, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 24, 2021

My family and I always enjoy seeing Adam and catching up. It is because of his service and professionalism that has us coming back. We look forward to seeing him again. More

by denisrobben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Minkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2021 -

Freeman Toyota responded

Thank you for taking the time to post a great review DenisRobben. We appreciate your repeat business and satisfaction with your experiences at Freeman Toyota. We look forward to meeting all your vehicle needs in the future. Adam Minkley and B.J. are both great to work with and always available anytime for customers anytime. We look forward to seeing you again soon. Best Wishes, Terri Grimes Customer Relations Manager

February 24, 2021

Well the people at the dealership are friendly one time we had to alert someone that we had been waiting a long time.But they apologize for the error.Mr. Bates is a good sale person make you feel at ease. More

by EllisJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William "Bill" Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with William Bates and will certainly share your kind words with him. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

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