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Freeman Toyota

Hurst, TX

Overview
Employees
Reviews
Vehicles
4.7
8,403 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 8,403 reviews

February 24, 2021

Was a very smooth transaction. The financial side is always a little much as they have to cover a lot of information in a short amount of time basically. Overall was a very pleasant experience. 2nd vehi More

by Chowl100
Recommend Dealer
Yes
Employees Worked With
Adam Minkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 24, 2021

I just purchased a 2021 Toyota Tundra from Tommy Chau @ Freeman Toyota. What a great sales experience! Mr Chau is very knowledgeable about all things Toyota, was very professional, and knew every answer to More

by VICPAL57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Tiemann
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Mar 09, 2021 -

Freeman Toyota responded

Thank you for the kind review. I am so happy to hear that Tommy Chau was able to answer all of your questions and help get you into your new car! If there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

February 24, 2021

Friendly service and very thorough explanation of each step of the process, I will gladly return for another visit when the time comes around again. More

by kesselchamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashleigh Johnston, Matt Tiemann
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Mar 09, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

Great job! The wait was a little then expected but got the job done with no problems. Will be back in about 5,000 miles. More

by johnny.evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Carver
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Mar 05, 2021 -

Freeman Toyota responded

Thank you for spending the time to share your comments online. We are happy to know that you are pleased with our staff and our Dealership. Again, thanks for the gift of feedback and we look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

Great job! Service was preformed quickly and professionally. I received text notifications. I will be looking forward to my next scheduled service appointment when it is needed More

by fredwalters46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
De'vante Washingon
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Feb 25, 2021 -

Freeman Toyota responded

Thank you,fredwalters46, for this beautiful review, I am so happy to hear that you had a pleasurable experience with our Service department! We want to thank you for your patronage and support and if there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

Was kept updated throughout the PM service, vehicle was taken care of promptly and service was completed in a timely manner. Would recommend Jeffrey and Freeman Toyota for service! More

by THHD01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Carver
Report | Print
Mar 05, 2021 -

Freeman Toyota responded

I am delighted to learn that you have enjoyed your service visit! Thank you for sharing your favorable review of our Service Department and Jeffrey Carver. Thank you also for your kind words concerning our service and staff which I will surely pass on to our Service Manager & his team. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

Davin was a wonderful salesman from jump street. He listened to all my wants and my requirements and was able to accomplish them all! I came into the dealership a devoted Chevy customer and left a devo More

by Chey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davin Williams
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Feb 25, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with Davin and will certainly share your kind words with him. Welcome to the Toyota brand and Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

You have to a service in one hour ok for every Costmer with out appointment also that is best for Costomer to go for job thank you More

by Om Khatri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Soward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Shortnacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Caranci, Santos Flores, Sydney Crosby, Jeffrey Carver, Sergio Diaz
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Feb 25, 2021 -

Freeman Toyota responded

Thank you for spending the time to share your comments online. We are happy to know that you are pleased with our staff and our Service Department. Again, thanks for the gift of feedback and we look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

BJ and team are great! Will buy my next Toyota’s from Freeman. La la la la la la la la la la la la. More

by WKKIRK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saad Junaid
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Mar 05, 2021 -

Freeman Toyota responded

Hi WKKIRK! I am so pleased to hear about your experience with B.J. and I am very glad he was able to get you into your New Vehicle. If you ever need anything, or have any questions, Freeman Toyota is here for you. Welcome to the Freeman family! Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

Four cars from Freeman and Service and sales always 100% I referred quite a few friends and they all have the same service. Thank you ! More

by natanaelradke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2021 -

Freeman Toyota responded

Thank you natanaelradke for your five-star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call . Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

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