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Freeman Toyota

Hurst, TX

4.7
8,411 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 8,411 reviews

February 18, 2021

I have tried calling my Service advisor to ask a question about my gas mileage issue and it’s been a week and nothing I love my dealership I do but this is twice now with questions with no answers I am looki More

by CHRISWAWEE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Crosby
February 18, 2021

I always make an appointment but still end up having to wait over 2 hours every time for my car to be ready. Doesn't make sense to me More

by VDTAYLOR08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larkin Lindner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santos Flores
February 18, 2021

Wonderful buying experience. Super knowledgeable sales professionals and friendly environment. They worked with me on my need s and made sure I you out in record time. Freeman Toyota for life. More

by Dre0987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Banky Bodunrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

Always great service! The relationship that has been built based on honesty has now developed to a level of trust that is not common these days. BJ Stankovich is an outstanding asset! More

by CMAN1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Freeman Toyota responded

Hi! I am so pleased to hear about your experience with BJ and I am very glad he was able to get you into the car of your dreams. If you ever need anything, or have any questions, Freeman Toyota is here for you. Welcome to the Freeman family! Mark Fusselman Manager

February 18, 2021

Steve Curry is professional, courteous an always listens to the needs I have. He has fielded calls to assist when troubleshooting issues when rodents chewed our cable systems. More

by larrylbfishin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Freeman Toyota responded

Thank you Larry for the five star review. We are so glad to hear that Steve was able to provide you with a good experience at our dealership. In the future if there is anything else we can do for you, please feel free to call or come by anytime. We appreciated your support and the recommendation of our dealership. Welcome to the Freeman Toyota family! Watch out for those critters. Mark Fusselman Manager

February 18, 2021

Best service department! Steve Curry from your Toyota Freeman service department has always taken good care of us. We have two Toyota vehicles because we trust Steve Curry to take of our vehicles! Thank More

by ROSIE.ESCOBARFTW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Gentry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamza "Z"
Feb 18, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments on our associates Steve Curry, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Yours sincerely, Mark Fusselman Manager

February 18, 2021

Excelente servicio al cliente!Santos Flores es Excelente servicio al cliente! Santos Flores es EXCELENTE! Siempre estoy informado acerca de los trabajos que le hacen a los vehículos. Calidad Hu More

by hectorjfloresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal, Santos Flores
Feb 18, 2021 -

Freeman Toyota responded

Thank you for spending the time to share your comments online. We are happy to know that you are pleased with our staff and our Service Department. Again, thanks for the gift of feedback and we look forward to welcoming you back to Freeman Toyota. Yours sincerely, Mark Fusselman Manager

February 18, 2021

My recent purchase from Freeman Toyota what is my third. I have always been pleased with the sale, the financing, service after the sale as well as complete satisfaction with all aspects. That is with the e More

by GAVIA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jasmine and Peter service drpt
February 18, 2021

routine oil change with 27 point inspection determined new front brakes were recommended, returning a week later for that pre scheduled maintenance was a delight having the week day off for this event, t More

by mh65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Carver
February 18, 2021

Was in for scheduled service and 2 nails were found in my left rear tire and plugged for no charge. From getting into a lease with BJ through my scheduled service over the next year and a half, your entire o More

by JOE.BIXLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Freeman Toyota responded

Thank you Joe for your five star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family! Mark Fusselman Manager

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