Freeman Toyota - Service Center

The service advisor delivered everything as promised. Communication was outstanding. I’m completely satisfied with the dealership Communication was outstanding. I’m completely satisfied with the dealership More

To start off I was kept waiting even tho my service advisor was not busy with another customer. Before i left i ask for a call when the car was done.My advisor said I would get a text and a call and I advisor was not busy with another customer. Before i left i ask for a call when the car was done.My advisor said I would get a text and a call and I got neither. After 2 and 1/2 hours I decided to come back to dealership and check. My car was sitting in the lot.... More

Excellent support staff and facility. I was kept informed on all the work done on my car and the cost. I bought this car from Freeman in 2019 and all maintenance has been performed by Fre I was kept informed on all the work done on my car and the cost. I bought this car from Freeman in 2019 and all maintenance has been performed by Freeman. Except for scheduled maintenance, the car has been trouble free. More

The service team was extremely helpful, listened to my issues and was quickly able to identify and fix my issue. issues and was quickly able to identify and fix my issue. More

The service was great and provided me a full detailed summary of my new car. summary of my new car. More

Peter Stevenson was easy to work with and provided us with thorough service. We now have two Freeman Toyotas as our family cars and we could not be more pleased with the service provided us. with thorough service. We now have two Freeman Toyotas as our family cars and we could not be more pleased with the service provided us. More

Great experience, I will come back. Kyndal is awesome. Friendly Freeman Toyota. Even though the Tundra only has 143K miles, it's 15 years old. I talked with Kyndal about having the 150 Kyndal is awesome. Friendly Freeman Toyota. Even though the Tundra only has 143K miles, it's 15 years old. I talked with Kyndal about having the 150K mile checkup but needed the techs to look it over. Follow up call with Kyndel revealed a couple of things, Main belt needed to be replaced but I expected that, needed to make sure the original spark plugs were replaced as well. I approved some additional work, but overall, not that far off from my discission with Kyndel on cost for the services. Time estimates for work competition from Kyndel during the drop off in the morning was right on. I bought the 2011 Tunda new back in October of 2010, I've taken care of it, and it takes care of us. More

Great customer service! Thank you Ashley M. I appreciate the time taken to explain all the ways to help. My service was wonderful. Thank you Ashley M. I appreciate the time taken to explain all the ways to help. My service was wonderful. More

Friendly, knowledgeable staff, not pushy. Clean and comfortable showroom and waiting area. This is my fifth vehicle purchase (all Highlanders) from Freeman and am quite satisfied. Clean and comfortable showroom and waiting area. This is my fifth vehicle purchase (all Highlanders) from Freeman and am quite satisfied. More

Service advisor did take care of battery recall. But she gave me confusing information about the zkg paint peeling issue. She sent me to Fort Worth Toyota and was not completely honest. Freeman does But she gave me confusing information about the zkg paint peeling issue. She sent me to Fort Worth Toyota and was not completely honest. Freeman does not honor the paint customer service plan. I was going back and forth between Freeman and Toyota of Fort Worth. I was helped more efficiently by Lashelle at Toyota of Fort Worth. More