5,769 Reviews of Freeman Toyota - Service Center
Helpful, willing to answer all of your questions and provide you with information to make a decision provide you with information to make a decision More
I appreciate the fast and friendly service that Freeman Toyota provided during my car’s service. Toyota provided during my car’s service. More
Lonnie is trying to help me figure out what is wrong with our Highlander. Thanks our Highlander. Thanks More
The purchase process was easy and understandable. However, the delivery process was convoluted and took an inordinate amount of time (3.5 hours). Even when I left there was more to come. I am confide However, the delivery process was convoluted and took an inordinate amount of time (3.5 hours). Even when I left there was more to come. I am confident that my case was an outlier and is not the norm but it does exhibit some weaknesses in the process. I made the deal with a very helpful, respectful and professional salesperson. However, he had to deal with the sales manager at each point in the process. I think that lead to a significant error by the team. The end result was that I did not get the truck I bought. Without any detailed knowledge of your sales process I think it would be appropriate to reevaluate it. If I bought a car from you online or came in off the street and paid the sticker price, it appears your process is set to work very well in that case. However, I had a trade, I wanted to negotiate the price and I was willing to pay cash for the car. The system couldn't respond to those variables and probably needs some work. Glad to discuss this in detail with senior management at your convenience. More
Kyndal is the best; she always keeps me informed and helps with understanding what maintenance is needed. helps with understanding what maintenance is needed. More
The folks from Blake, Banky and Jackson were outstanding. There was no pressured during the whole process. I am very satisfied with my experience at Freeman and their team. I look forward to continuing my bu There was no pressured during the whole process. I am very satisfied with my experience at Freeman and their team. I look forward to continuing my business with them in the future. More
Prompt, efficient and honest. BJ is the reason!!! I will only buy dealing directly with BJ—-no one else. BJ is the reason!!! I will only buy dealing directly with BJ—-no one else. More
Always a great experience and the service on my Silver 2019 Toyota Camry is awesome! 2019 Toyota Camry is awesome! More
I will drive all the way to Freeman’s who are, know my car better than anyone car better than anyone More