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Freeman Toyota - Service Center

Hurst, TX

4.6
5,882 Reviews

5,882 Reviews of Freeman Toyota - Service Center

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September 21, 2024

I had a great experience and Kat was such a great help. She gave me an estimated wait time which was great and at the end I got all the information I wanted about what was done to the vehicle. More

by Manuel G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat White
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Lonnie was very good about explaining everything that was being done to the car. Great customer service. More

by DEECHAN74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Contreras Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Price for service was ridiculous too high. I never paid that muchbor an oil change More

by AALCALAALEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Stevenson
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Everyone was fast and friendly an efficient. Dropped my car off one afternoon and it was done the next day. More

by KDMESS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mino Thanavadee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Peter Stephenson and his team were outstanding again today. They were prompt, communicated well, and met my expectations. Job well done! More

by JSPEEDO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ines Topic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kat White
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Amazing experience at Freeman Toyota. I previously had a bad experience with a dealership 5 minutes from home and drove 25 minutes to Freeman hoping to have a better experience. I’m so ha More

by BLAKEBRYAN2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyndal Stedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Freeman is always courteous and is very through when I bring my Camry in for service. The wait time is generally between 1 - 1 1/2 hrs and I get a complimentary wash.Freeman Toyota will always have my bus More

by KMUNDY919
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Always a great experience when we go to Freeman Toyota. Malorie is a great advisor. More

by Wade Elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Takes waaaaaay too long. I was there on a Wednesday morning for an oil change and state inspection. Took 2.5 hours. I pay for the app subscription so I can see where my car i More

by ALISON.AUSMUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lonnie Contreras Jr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

A very pleasant and businesslike experience while getting my five thousand mile check up. Peter Stevenson was my service advisor, he was very respectful and informative especially when it came to a service r More

by michaelrfumagalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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