Freeman Toyota - Service Center

Elvir and Mitch took time to explain the issue and the possible parts required. Mitch looked at the results and felt more could be done to bring alignment into tolerances. He spoke with a different mech possible parts required. Mitch looked at the results and felt more could be done to bring alignment into tolerances. He spoke with a different mechanic and they were able to bring most alignment criteria within. The two that were out had an explanation as to why and the possible parts required to correct issue. Although, they were unable to get all tolerances, I appreciated the time and effort Mitch provided to us. More

Typically I have great experiences at Freeman Toyota. I've been going here for almost 10yrs. It definitely depends on your service rep that helps you. Mine was welcoming but before I even got out of the I've been going here for almost 10yrs. It definitely depends on your service rep that helps you. Mine was welcoming but before I even got out of the car he was already telling me all the things wrong with my car and I needed to get all of these things done to it that I had never been told before. I come here every few months to get an oil change. I waited over an hour just for him to tell me they had just got to my vehicle and didn't want to do the oil change because my oil pan may not go back on so my car wouldn't be able to leave. I said why would it not go on? He said because the screw is rusted. He tells me everything would cost me $936. I went to the parts division and he said they had already looked up the prices for my oil pan and bolts. I only needed bolts and they were $4.36. I was so outdone. I had them pull my car around. So after almost 2hrs of being there nothing was done to my car. Sad. More

I would have liked to see my recommendations on a screen and explained to me opposed to paperwork and also a vacuuming cleaning along with car wash and explained to me opposed to paperwork and also a vacuuming cleaning along with car wash More

Lonnie did a very good job of explaining my service and he let me know immediately when my service was complete. he let me know immediately when my service was complete. More

Very friendly, knowledgeable and helpful. I knew the progress of my repair at all times. I knew the progress of my repair at all times. More

Clean place with great hospitality. I liked the coffee and popcorn while waiting for my car I liked the coffee and popcorn while waiting for my car More

Freeman’s Service center has always greeted me and made me feel like welcome family! They truly listen to my concerns and address them immediately. I am so thankful that I feel I am heard and taken care of me feel like welcome family! They truly listen to my concerns and address them immediately. I am so thankful that I feel I am heard and taken care of! More

Came in for a quick check on the vehicle before my daughter went on a road trip. Elvir was great at getting my vehicle taken care of in a timely manner. daughter went on a road trip. Elvir was great at getting my vehicle taken care of in a timely manner. More

Service was good. Wait time was about an hour which was a good time frame Wait time was about an hour which was a good time frame More

I do all of auto business with Freeman and will continue to do so. They do excellent work. to do so. They do excellent work. More